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TAG SEARCH RESULT: Gerry Gould

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May 21, 2013

Where's the Customer?

Do you want to see more deals from your sales consultants? Then there's one question you need to avoid asking your salespeople, says United Development Systems’ Gerry Gould. Find out what it is in F&I's Tip of the Week.

May 14, 2013

Lender Callbacks Don't Dictate F&I Presentations

United Development Systems’ Gerry Gould has been on the “dictate your own destiny” kick of late, and he continues hammering home his message this week with a few words on how to proceed when the finance source gives you a “Line 5” call.

May 7, 2013

Customer, May I?

UDS’ Gerry Gould has a suggestion for how to treat your customers. And it starts with being polite.

April 30, 2013

Setting the Right Tone

If “In the event” is in your script, check out Gerry Gould's newest tip on why that wording may not be setting the right tone.

April 9, 2013

Selling Piece of Mind

Ever have a customer object to an F&I product by saying the never used the last coverage they purchased? Gerry Gould offers a response to that objection, one he says F&I managers need to utilize more often.

February 28, 2013

Dictate Your Destiny

United Development Systems’ Gerry Gould provides a pep talk in his latest installment of F&I Tip of the Week. The message: Take control of your own destiny.

February 19, 2013

[Video] Tip of the Week: Selling to Good and Lucky Drivers

How do you respond to customers who say they’ve never been in an accident and don’t need GAP? United Development Systems' Gerry Gould has the answer in F&I’s Tip of the Week.

February 19, 2013

Selling to Good and Lucky Drivers

How do you respond to customers who say they’ve never been in an accident and don’t need GAP? United Development Systems Gerry Gould has the answer in F&I’s Tip of the Week.

February 5, 2013

[Video] Tip of the Week: Selling With Purpose

Have you ever let someone cut in line without first giving you a good reason why you should let them? Gerry Gould explains why that question relates to selling a service contract in F&I’s tip of the week.

February 5, 2013

Selling With Purpose

Have you ever let someone cut in line without first giving you a good reason why you should let them? Gerry Gould explains why that question relates to selling a service contract in F&I’s tip of the week.