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June 20, 2018

EFG Companies: Dealers Must Embrace Industry Paradigm Shift

EFG Companies CEO John Pappanastos said digital buying habits, millennial and Gen Z consumers, and women are forcing industry change dealers must embrace.

April 4, 2018

But the Dude Can Sell!

Overlooking past misdeeds and criminal convictions to land top-performing salespeople puts dealers at risk of losing everything when risky hires revert to old habits.

March 8, 2018

Finding the Right Match

Hiring expert says talent scouts can learn a lot from online dating profiles. He explains how to punch up your job ads to tell the dealership’s story and create genuine excitement among job-seekers.

December 26, 2017

Hire Introverts to Increase Sales

Today's car buyers are more interested in resourcefulness than sales pitches, and dealers are hiring sales professionals whose personalities reflect those needs.

June 9, 2017

Beyond the Résumé

F&I trainer explains why building and refining a professional skillset is more important than building a solid résumé.

June 1, 2017

AutoNation Names New COO

AutoNation named Lance Iserman executive vice president of sales and COO. The more than 15-year company veteran replaces William “Bill” Berman, who resigned last month.

January 17, 2017

Service Advisors Are Working Overtime

The Ninth Circuit has reaffirmed that service advisors are not subject to exemption from overtime pay. Compliance expert unpacks Navarro v. Encino Motorcars LLC and the effect it could have on your fixed-ops budget.

January 5, 2017

AutoNation Holding One-Day Hiring Event to Fill Thousands of Positions

AutoNation will be holding a one-day hiring event on Tuesday, Jan. 10, according to a recent company announcement. The event will take place throughout 15 cities across the country, and will feature thousands of sales and service positions available at all of the company’s stores and service centers, the company stated.

December 19, 2016

KEEPS Adds Former Ford Executive to Board of Directors

KEEPS Inc., a provider of retail automotive service department analytics, repair order analysis, and advanced service management support, has appointed James G. O’Connor to its board of directors, the company announced this week.

December 5, 2016

Auto/Mate Appoints New Head of Marketing

In this role, Patrick Reilly will oversee the development of a corporate marketing strategy that will increase awareness of Auto/Mate’s DMS offering, fulfill the company’s growth objectives and drive revenue.

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