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TAG SEARCH RESULT: parts and service

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March 24, 2016

Cox to Integrate Dealertrack's Service Tool With Xtime's Retention Solutions

Cox Automotive says the integration will help dealers better capitalize on customer loyalty and operational efficiency for their parts and service departments.

October 27, 2015

NADA: Employee Salaries at New-Car Dealerships Rise

Not only was employee turnover below the rate recorded in the private sector, dealership employees earned 29% more than private-sector workers. The study also showed that F&I had the highest ratio of women.

September 15, 2015

GWC Warranty Expands F&I Product Suite

GWC Warranty has introduced a new five-year, 100,000-mile coverage term for select used-vehicle protection plans. The F&I product provider also released a new product designed for dealers with onsite service facilities.

August 25, 2015

DealerSocket Report Offers Tips On How to Thrive in Slow-Growth Times

DealerSocket released its annual Dealership Action Report, which emphasized the importance of formal, technology-driven processes to thrive and increase profitability during slow periods.

July 7, 2015

Larry H. Miller Dealerships Begins Online Parts Sales

Customers of Larry H. Miller Dealerships can now order vehicle parts directly through a new e-commerce platform, currently available through 20 Larry H. Miller dealership websites.

January 27, 2015

Dealertrack Adds New Connected Solutions to Product Lineup

Dealertrack unveiled new solutions at the NADA Convention and Expo designed to connect in-store and online dealership processes. One of them will allow dealers to market F&I products online.

January 15, 2015

Ford, Lincoln Add Tablets to Improve Customer Service

Ford and Lincoln service centers are putting tablets in the hands of advisors in dealership service lanes as part of two new phases of the SMART Technology program that launched in early 2014.

September 23, 2014

Dealers Failing to Capture Customers Over the Phone, Marchex Reports

When a potential customer calls a dealership, that call goes unanswered one out of six times, according to data from mobile advertising technology company Marchex Inc.

August 12, 2014

Fueling the Service Pump

The F&I office can fuel a dealership’s service-retention efforts. F&I insider offers up some recommendations designed to drive car buyers into the service lane.

February 6, 2014

RV Warranty Forever Selects Dealer in Arizona

RV Warranty Forever has named Robert Crist and Company RV and World Wide RV the exclusive RV Warranty Forever dealer group in the Phoenix Valley and northern Arizona.