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July 18, 2011

MPi Releases Upsell Process eBook for Auto Dealers

MPi’s new eBook, “Earning the Green Light to Customer Upsell Profitability,” contains information on what service advisors need to know about upselling customers, how to do it correctly and how to do it so customers sell themselves.

July 5, 2011

The Tour That Drives VSC and PPM Sales

The best way to sell a VSC is to create awareness of the need for service and to demonstrate your ability to handle it. F&I trainer explains how a quick tour of your service and parts department can do just that.

June 17, 2011

U.S. Toyota Production to Reach Full Capacity in September

The automaker announced that North American production levels are expected to reach 100 percent in September, with parts recovery occurring earlier than anticipated.

May 3, 2011

UltraCare Maintenance Program Improves Ancira Nissan's Service Retention

MediaTrac, a provider of customer loyalty and retention programs for dealerships, said that San Antonio-based Ancira Nissan is achieving strong retention results by augmenting its Nissan One to One loyalty program with MediaTrac’s UltraCare retention program.

April 27, 2011

EasyCare Partners With Jeff Cowan’s Pro Talk on Service Drive Training

EasyCare and Jeff Cowan have partnered to bring his Pro Talk sales training and consulting to more than 2,000 EasyCare dealers across the country.

April 26, 2011

AutoNation Realizes Double-Digit Growth in 1Q

AutoNation Inc. today reported 2011 first quarter net income from continuing operations of $70 million, an increase compared to net income from continuing operations of $59 million for the year-ago period.

March 1, 2011

Two Motor City Dealers Convert </br> Into Sears Auto Centers

Sears Authorized Independent Auto Centers LLC announced the opening of two new franchises at the sites of two veteran Detroit-area auto dealers.

February 1, 2011

Dominion Dealer Solutions Launches Integrated Product Suite

Dominion Dealer Solutions, a division of Dominion Enterprises has introduced its integrated product line, Dominion United, which provides inventory management, lead management, customized Websites, and online service scheduling through a single interface.

February 1, 2011

MPi Offers Preview of Customer Retention Tool at NADA 2011

Mobile Productivity Inc., a provider of vehicle inspection tools and services for service departments, will offer dealers a preview of its latest service selling and customer retention tool,, during the 2011 NADA Convention and Expo.

January 24, 2011

Ken Garff Auto Group Selects MediaTrac’s Maintenance Program

Ken Garff Automotive Group has selected MediaTrac’s UltraCare Preventive Maintenance solution to help grow its service revenue and boost customer retention.