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June 1, 2010

The Rental Effect

Running an in-dealership rental department isn’t a new concept, but it might be the boost your bottom line needs. Dealer expert lays out the possibilities.

May 18, 2010

MPi Offers Free eBook for Fixed Operations

Mobile Productivity Inc. (MPi), a provider of service department solutions, released a free eBook called, “Key Secrets to Customer Pay Success,” which highlights how dealers use technology and better processes to increase their fixed-operations profits.

May 17, 2010

Dealership Achieves Fixed-Ops Growth With MPi’s EDGE Solution

Frontier Infiniti, a Northern California dealership, uses MPi's EDGE solution to help it achieve better vehicle inspection completion rates, increase its up-sell per inspection and boost its service revenue.

May 4, 2010

Auto/Mate Integrates Mazda's Communication Systems

Auto/Mate Dealership Systems has completed two key integration points between its Automotive Management Productivity Suite and Mazda North American Operations’ dealership communication system.

May 3, 2010

LoyaltyTrac Increases Service Revenue by 30 Percent

Gus Johnson Ford in Spokane, Wash., boosted its service-department revenue to $50,000 per month after it used LoyaltyTrac, a service-retention program created by MediaTrac.

April 20, 2010

Dealer.com and DriverSide Offer Service and Retention Tools to Websites

Dealer.com and DriverSide have formed an exclusive partnership and will launch a series of products for new- and used-car franchises, the first of which will add fixed-ops content to Dealer.com’s platform.

April 1, 2010

Technology Takes Center Stage

Dealers at the industry's annual get-together said the Internet will set the terms for the market's recovery.

February 1, 2010

DealerUps Adds Marketing Tool for Service Departments

Parayil & Mann Dealer Services Inc. (PMDS) has added ServiceUps, a suite of customer communication tools for the service department, to its DealerUps customer relationship management (CRM) system.

January 19, 2010

@utoRevenue Launches Live-Calling Solution

@utoRevenue, a provider of retention marketing solutions, introduced @utoVoice Live, a new service to drive higher retention and service department results.

October 27, 2009

GSFSGroup Offers Web-Based Maintenance Program

GSFSGroup is offering SecureNet Maintenance Care, a customized, Web-based and dealer-labeled maintenance program that provides auto dealers with a way to retain claim reserves and focus customer service.