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November 21, 2013

AAGI Announces F&I Certification Courses

Two new advanced courses will be added to American Auto Guardian Inc.’s 2014 lineup. The courses will build upon techniques introduced in the first level session.

November 7, 2013

NADA Releases Convention Workshop Program

More than 170 workshop sessions have been announced for the 2014 NADA-ATD Convention & Expo, scheduled for Jan. 24 to 27 in New Orleans. Sessions will focus on helping dealers and managers boost performance and profitability.

October 29, 2013

CallSource, eXtéresEDU Partner to Provide Telephone Skills Training

CallSource will partner with eXtéresEDU to provide automotive retailers with onsite training in call handling and lead management.

September 5, 2013

NADA University Selects Allen Phibbs to Lead NADA-ATD Academy

The former ATD Academy graduate brings 15-plus years of dealership management and industry experience to the director's post. He has also served as an instructor for the ATD Academy since 1996.

August 29, 2013

Reynolds Launches Training Initiative Focused on Dealership Software

The intensive three-day program — geared toward chief financial officers, controllers and office managers — is designed to expand knowledge of the company’s newest software platform, ERA-IGNITE.

August 13, 2013

Reahard to Return to 2013 F&I Conference

Reahard, voted a ‘Best in Class’ speaker by attendees of the 2012 F&I Conference, will return to the 2013 event to talk about process and connecting with today’s consumer.

August 1, 2013

Lojack Launches New Dealer Training Website

The Lojack Learning Management System provides several training modules designed to improve customer satisfaction at the dealership and help sell the LoJack product.

July 2, 2013

EasyCare Roundtable to Cover Service Department Practices

The EasyCare Service Manager Roundtable will be held in both New England and Atlanta in August. It will feature a workshop with premier service manager and advisor training specialist Jeff Cowan.

April 25, 2013

NCM Institute Introduces Management Training

The new courses offer focused training on the effective management of parts and accessories, the collision center and express service. The training will be available starting in May.

March 13, 2012

NCM Associates to Offer General Manager Seminar

NCM Associates announced the launch of its Deep-Dive Seminar for general managers, scheduled for April 16-20 in Dallas.