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January 24, 2017

F&I Tip of the Week: From Good to Great

There’s only one thing that separates a good F&I manager from a great one. F&I trainer Gerry Gould reveals what it is in his latest F&I Tip of the Week.

December 15, 2016

(In Spanish) F&I Tip of the Week: Maximizing the Deal

What does withdrawing from a bank account have to do with F&I? F&I trainer Fernando Romani explains in his latest F&I Tip of the Week.

December 15, 2016

F&I Tip of the Week: Maximizing the Deal

What does withdrawing from a bank account have to do with F&I? F&I trainer Fernando Romani explains in his latest F&I Tip of the Week.

September 20, 2016

F&I Tip of the Week: Cash Conversions

F&I trainer Gerry Gould brings out the Sharpie for his latest F&I Tip of the Week. He shows you how the permanent marker and a retail installment sales contract can be used to illustrate the benefit of financing vs. playing cash.

August 23, 2016

F&I Tip of the Week: Turning Cost Into a Minor Issue

In this week’s F&I Tip of the Week, F&I trainer Gerry Gould shares a technique for making cost a nonfactor for payment-conscience buyers.

July 12, 2016

F&I Tip of the Week: The Credit Interview

Having the right answers and staying credible with your buyer are critical when going to bat for a customer with derogatory credit. F&I trainer breaks down the credit interview in his latest installment of F&I Tip of the Week.

May 23, 2016

ADT Names 2016 Dealers’ Choice Award Winners

The publishers of Auto Dealer Today announced the winners of the 12th annual Dealers’ Choice Awards. The awards are based on a comprehensive survey that allowed dealers and dealership personnel to recognize their favorite vendors, suppliers and finance companies in 34 categories.

March 17, 2016

(In Spanish) F&I Tip of the Week: The Real Victim

Missing information or incomplete paperwork is the No. 1 complaint F&I managers have about sales, but who is the real victim when a key piece of information is missed or incorrect? F&I trainer Fernando Romani weighs in.

February 25, 2016

(In Spanish) F&I Tip of the Week: Cultural Differences

F&I Trainer Fernando Romani explains why selling the convenience aspect of F&I products won’t work on Spanish-speaking buyers. He reveals what does in his latest F&I Tip of the Week.

February 18, 2016

Top F&I Trainers Headed to F&I Think Tank

Celebrated F&I trainers Luis Garcia, Gerry Gould and Rick McCormick will join forces at F&I Think Tank to lead Shark Tank, a 20 Group-like session that will allow attendees to get answers to troublesome customer objections, deal situations and departmental issues.

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