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April 3, 2018

F&I Tip of the Week: Handling the 'I'll Take My Chances' Objection

'I’ll take my chances' is an all-too-common objection heard in the F&I office. F&I Trainer John Tabar offers the perfect response when that classic line is used to object to a vehicle service contract.

June 29, 2017

UDS Celebrates Milestone

United Development Systems Inc. (UDS), a full-service income development company, is celebrating 35 years in the F&I performance arena.

April 11, 2017

F&I Tip of the Week: Why People Don’t Buy

F&I trainer Gerry Gould says there’s only one reason customers don’t buy from you. He reveals what it is and offers the fix in his latest F&I Tip of the Week.

April 4, 2017

F&I Tip of the Week: The Aging Effect

F&I trainer Gerry Gould revisits his Aug. 2 F&I Tip of the Week (“The ‘Just in Case’ Close”) and offers a little spin on the close.

January 24, 2017

F&I Tip of the Week: From Good to Great

There’s only one thing that separates a good F&I manager from a great one. F&I trainer Gerry Gould reveals what it is in his latest F&I Tip of the Week.

December 15, 2016

(In Spanish) F&I Tip of the Week: Maximizing the Deal

What does withdrawing from a bank account have to do with F&I? F&I trainer Fernando Romani explains in his latest F&I Tip of the Week.

December 15, 2016

F&I Tip of the Week: Maximizing the Deal

What does withdrawing from a bank account have to do with F&I? F&I trainer Fernando Romani explains in his latest F&I Tip of the Week.

September 20, 2016

F&I Tip of the Week: Cash Conversions

F&I trainer Gerry Gould brings out the Sharpie for his latest F&I Tip of the Week. He shows you how the permanent marker and a retail installment sales contract can be used to illustrate the benefit of financing vs. playing cash.

August 23, 2016

F&I Tip of the Week: Turning Cost Into a Minor Issue

In this week’s F&I Tip of the Week, F&I trainer Gerry Gould shares a technique for making cost a nonfactor for payment-conscience buyers.

July 12, 2016

F&I Tip of the Week: The Credit Interview

Having the right answers and staying credible with your buyer are critical when going to bat for a customer with derogatory credit. F&I trainer breaks down the credit interview in his latest installment of F&I Tip of the Week.

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