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April 30, 2015 - Industry News

Texas Dealers Could Face Fines Over CarGurus’ Business Practices

Dealers could face fines over CarGurus' advertising practices. At issue is the way the company lists used-car prices on its site, including projected savings below market value and price drops.

Last week, the Texas Department of Motor Vehicles Enforcement Division issued a cease-and-desist letter to CarGurus and the state’s dealer association, threatening dealers with fines up to $10,000 a day if the shopping site does not revise its advertising practices.

Tags: CarGurus, Deceptive Advertising, DMV, fine, Texas

March 14, 2017 - Industry News

Sage to Pay $3.6 Million to Settle FTC Charges

The nine-store, Los Angeles-based Sage Automotive Group will pay $3.6 million to settle charges of deceptive and unfair sales and financing tactics, including yo-yo financing and payment packing.

March 15, 2017 - Industry News

Ford Tests Smart Service Kiosks

LaFontaine Ford of Birch Run (Mich.) is the first Ford dealership to test the Panasonic/GoMoto Smart Service Kiosk.

March 14, 2017 - Industry News

CUDL Holds Onto No. 2 Spot in Auto Finance Rankings

The more than 1,000 credit unions on CU Direct’s lending platforms maintained their No. 2 spot on Experian’s auto finance leaderboard in January. And with plateauing demand for new vehicles expected to drive up pre-owned sales, the market appears ripe for credit unions to reap further market share gains.

Tags: Auto Finance, Credit Unions, CUDL, powerbooking

March 21, 2017 - Industry News

Justice Department Files Amicus Brief Against CFPB

In an amicus brief filed last Friday, the Justice Department called on the D.C. Circuit Court to uphold the appellate court's 2-1 ruling in a New Jersey-based mortgage company's closely-watched challenge of the CFPB's authority. The agency says it agrees with the court's unconstitutional ruling and 'at-will' remedy.

March 13, 2017 - Industry News

Helion Issues Dealer Data Security Guidance

Describing dealership data breaches as an ‘imminent threat,’ Helion Automotive Technologies’ Eric Nachbahr has issued proactive security recommendations for auto dealers.

March 16, 2017 - Industry News

Fed Raises Interest Rates a Quarter Point

The Federal Open Market Committee (FOMC) voted 9-1 on March 15 to raise the target range for the federal funds rate by a quarter percentage point to 0.75% to 1% — a move that was widely expected.

Tags: Federal Reserve, interest rates, Monthly Payments

March 23, 2017 - Industry News

CFPB Fines Experian $3 Million for Deceiving Consumers About Credit Scores

The Consumer Financial Protection Bureau took action against Experian and its subsidiaries for falsely claiming in advertisements that credit scores it offers and provides to consumers are used by finance sources to make credit decisions.

March 7, 2017 - Industry News

EFG Launches Enhanced Lifetime Wrap Coverage

The new offering is designed to improve dealer profit margins and foster customer retention for the life of the vehicle.

March 16, 2017 - Industry News

AutoLoop: Dealers Lose $380K in Millennial Service Revenue

A survey of 1,000 car buyers found dealership service departments are losing revenue by failing to connect and engage with millennial customers. Photo by librarianfinsen

A new study from AutoLoop finds dealers are failing to properly market their service departments, engage service customers digitally, and improve the service experience.

March 8, 2017 - Industry News

AAGI Unveils New Branding, Exclusionary VSC

AAGI unveiled a corporate rebrand and the AutoGuard Plus exclusionary vehicle service contract at a recent event.

March 2, 2017 - Industry News

Experian: Total Balances, Amount Financed Reach Record Highs in Q4 2016

The firm today reported that average amounts financed for new and used reached record highs of $30,621 and $19,329, respectively. Total balances also reached a record high, although Experian observed a slowing in year-over-year growth.

Tags: Auto Finance, deliquencies, Experian Automotive, leasing, new-vehicle financing, used-vehicle financing

March 21, 2017 - Industry News

Dent Zone’s Snowden Earns Lifetime Achievement Award

Jeff Snowden’s 25-year career as a technician, advocate and executive in the paintless dent repair industry was recognized at the 2017 International Mobile Tech Expo.

Tags: Dent Zone, F&I products, paintless dent removal

March 8, 2017 - Industry News

Wise F&I Partners With Darwin Automotive

The F&I product provider’s full suite of F&I protections will now be available through Darwin’s prescriptive-based F&I selling software. The F&I tech firm will also provide erating and econtracting capabilities of Wise F&I’s products.

Tags: Darwin Automotive, F&I menu, F&I products, F&I technology, Wise F&I

March 15, 2017 - Industry News

Black Book: Cars Outperform Trucks, Luxury Cars Continue to Falter

Luxury vehicles continued to struggle last week, leading all segments in terms of depreciation. The other big story was the performance of cars, which continued to retain their values better than trucks.

Tags: Black Book, vehicle depreciation, Wholesale Values

March 16, 2017 - Industry News

EasyCare Launches SelectCare for Retail and Lease Customers

SelectCare was designed to cover parts not covered by the factory warranty, vehicle service contract or prepaid maintenance plan.

Tags: F&I products, vehicle service contracts, vehicle warranties

September 29, 2016 - Industry News

Nine-Store Los Angeles Group Charged With Payment Packing, Yo-Yo Financing

The Federal Trade Commission today charged nine Los Angeles-area dealerships and their owners with a wide range of deceptive, and unfair sales and financing practices, including payment packing and using "yo-yo" finanicng tactics.

Tags: compliance, Dealership, Deceptive Advertising, FTC, Regulation M, Regulation Z, TILA

March 13, 2017 - Industry News

Infiniti Joins automotiveMastermind Platform

Infiniti dealers now have the opportunity to partner with automotiveMastermind, which offers predictive analytics to drive sales and customer retention.

Tags: advertising, dealer website, digital marketing, marketing

March 20, 2017 - Industry News

Podium Partners With CDK Global

More than 27,000 retail locations will have access to Podium’s automated online reputation management solution.

March 2, 2017 - Industry News

Reynolds and Reynolds President Steps Down

Ron Lamb

Ron Lamb, who was named president of the software firm in October 2010, has stepped down from his post. Officials said the position will not be immediately filled.

Tags: Dealer Software, Reynolds & Reynolds, Ron Lamb

February 23, 2017 - Industry News

Dallas Compliance Summit Set to Break Attendance, Certification Records

Organizers of Compliance Summit say an 'unprecedented' response to the announcement that the next event will be held alongside Industry Summit at the Gaylord Texan in Grapevine, Texas, all but guarantees the Sept. 11, 2017, event will set new marks for attendance and Automotive Compliance Specialist certification.

Tags: Automotive Compliance Specialist, Compliance Summit, Gil Van Over, Industry Summit, Jim Ganther

March 20, 2017 - Industry News

AUL Corp. Releases 2017 F&I Training Schedule

The warranty and vehicle service contract provider released its 2017 F&I training schedule, which includes a three-day live course that will cover compliance, objecting handing, sales-to-F&I turnovers, and menu selling. It will be led by Kirk Manzo, director of global training for Assurant’s Vehicle Protection Services group.

Tags: F&I manager, F&I products, F&I sales, F&I training, F&I Turnover

March 13, 2017 - Industry News

PERQ: Decluttered Dealer Sites Perform Best

A new analysis of consumer behavior data suggests that decluttering dealership websites increases profit, data collection and click-throughs.

March 15, 2017 - Industry News

Manheim Locations Receive Top Honors at CAR

Eleven Manheim auctions took home 15 national and regional awards at this month’s Conference of Automotive Remarketing. Big winners were Manheim Seattle, Manheim Dallas and Manheim Statesville.

Tags: Auctions, Conference of Automotive Remarketing, Manheim

March 9, 2017 - Industry News

Lease Credit Approvals Jump 33.3% in February

Car lease credit applicants registered a 72.2% approval rate in February, a 33.3% increase from January’s 50% approval rate but flat with a year ago, according to Swapalease.com.

Tags: Lease, Swapalease.com