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July 24, 2017 - Industry News

Ford Honors Galpin’s Bert Boeckmann With First ‘Dealer Hall of Fame’ Award

Aside from recognizing the Southern California operation’s chairman and CEO, Ford recognized Galpin for being the No. 1 volume Ford dealership for a record 27 years in a row.

July 24, 2017 - Industry News

TagRail Debuts Customer Experience Management Platform

The new ‘customer experience management’ platform was designed to structure, organize and streamline the sales process and give sales managers a new performance-monitoring tool.

Tags: Customer Experience, software, TagRail

July 24, 2017 - Industry News

StoneEagle Opens Dallas Golf Tournament Registration

Registration is now open for Golf for Heroes, a charity tournament benefiting Carry The Load that will be held in conjunction with Industry Summit.

Tags: charity giving, Golf for Heroes, Industry Summit, StoneEagle Group

July 24, 2017 - Industry News

Recall Masters Integrates With Record360

Recall Masters Inc. has integrated its real-time vehicle recall lookup solution into the Record360 app, which allows dealers to automate the asset management component within their rental and leasing department by digitizing vehicle condition reviews.

Tags: Recall Masters, Record360, rental operation, vehicle recall

July 21, 2017 - Industry News

StoneEagle Seeks Sponsors for Charity Golf Tournament

StoneEagle is offering $3,500 hole sponsorship opportunities to companies and individuals that wish to support Golf for Heroes and Carry The Load.

Tags: Carry the Load, charity giving, Golf for Heroes, Industry Summit, StoneEagle Group

July 20, 2017 - Industry News

DealerEFX Launches Email Quality Assurance Solution

DealerEFX has launched Enterprise Template Manager, a new solution designed to ensure quality email communications for dealerships.

July 20, 2017 - Industry News

Credit Tightening at Wells Fargo to Continue Into 2018

Wells Fargo President and CEO Timothy Sloan

With second quarter originations plunging 45% from a year ago on tightening underwriting standards, bank execs said they expect originations to continue falling for the rest of the year before stabilizing in the first half of 2018.

Tags: auto finance, car loan, F&I office, Wachovia Dealer Services, Wells Fargo Dealer Services

July 20, 2017 - Industry News

Porsche Takes Top Spot in OEM Website Rankings

The latest edition of J.D. Power’s semiannual cross-device website evaluation study ranks manufacturer sites in terms of information and content, appearance, speed and navigation.

July 20, 2017 - Industry News

Automotive Assurance Group Now Part of Amtrust Financial Services Group

The F&I agency has represented Warranty Solution, an AmTrust company, for more than 14 years. Now it can offer its dealer clients the resources of AmTrust programs as well as access to other F&I product providers the firm represents.

Tags: AmTrust, Automotive Assurance Group, F&I products, general agents

July 19, 2017 - Industry News

J.D. Power: June a ‘Relatively Average’ Month for Wholesale Prices

The 2.2% decline in wholesale prices of vehicles up to eight years in age was right in line with average losses recorded for the month over the past five years, J.D. Power Valuation Services reported this week. However, the firm’s Seasonally Adjusted Used Vehicle Price Index was significantly lower than a year ago.

Tags: J.D. Power Valuation Services, used-vehicle prices, Wholesale Pricing, wholesale values

July 18, 2017 - Industry News

New Report Reveals ‘Apparent Consumer Appetite’ for Chatbots

The Chatbot Consumer Report found that a quarter of the 500 U.S. households polled by 3Cinteractive Corp. use chatbots on a daily basis. But the report also revealed that the technology is still a long way from impacting business.

Tags: Business Development Center, chatbot, digital marketing, digital retailing, internet department, online F&I

July 18, 2017 - Industry News

RMS, vAuto Partner to Provide Dealers Access to Manufacturers' Pre-Auction Inventory

The partnership integrates open sale inventory listed on manufacturers’ digital sales platforms powered by RMS Automotive into vAuto’s Stockwave tool, providing dealers with access to pre-auction inventory while helping manufacturers increase exposure of their inventory.

Tags: Auto Auctions, pre-auction, RMS Automotive, used-vehicle values, vAuto, wholesale values

July 18, 2017 - Industry News

Authenticom Granted Preliminary Injunction in CDK, Reynolds Lawsuit

A federal judge has granted Authenticom’s request for a preliminary injunction against business practices at the heart of the company’s antitrust lawsuit against the nation’s leading DMS providers.

July 18, 2017 - Industry News

Innovative Lending Releases Loan Management Tool for F&I Offices

Stip Trac was designed to help dealers and their F&I offices track cash flow, collect stips, and keep an open communication line with car buyers before and after their purchase. Dealers can also set contracts-in-transit limits, track money in transit by salesperson and more.

Tags: auto finance, Contracts in Transit, dealers, F&I manager, F&I office, software, Stips, technology

July 18, 2017 - Industry News

EVOX Images’ VR App Reaches 1 Million Downloads

According to the firm, the RelayCars virtual reality app has been downloaded more than one million times since launch. It provides an immersive automotive VR experience that lets users explore every make and model available since 2015 in six different virtual showrooms.

Tags: EVOX, RelayCars, Virtual Reality, Virtual Showroom

July 17, 2017 - Industry News

Alpha Warranty Services’ COO Named Utah Business CXO of the Year

Alpha Warranty Services’ COO Jeremy Lindsey was honored with the Utah Business CXO of the Year award. He was also featured in the June issue of Utah Business Magazine for his achievement.

Tags: Alpha Warranty Services, F&I product provider, Jeremy Lindsey, Utah Business CXO of the Year

July 17, 2017 - Industry News

Auto/Mate Integrates With Darwin Automotive F&I Platform

Darwin CMO Jeff Stafford demonstrates the company's F&I platform at the 2017 NADA Convention & Expo this past January.

With both systems fully integrated, all data entered into the Darwin F&I application is instantly and securely updated in Auto/Mate’s DMS, and any changes made in the DMS are reflected in the Darwin F&I application in real time.

Tags: Auto/Mate Dealership Systems, Darwin Automotive, DMS, F&I menu, F&I process, F&I products, online F&I

July 17, 2017 - Industry News

Helion Names New Director of Marketing

Tracey Reyes, who previously headed up the marketing departments for Digital Air Strike and Dealertrack, has joined the information technology services provider to help increase awareness of its offerings.

Tags: Helion Automotive Technologies, Information Technology, software, technology

July 17, 2017 - Industry News

Black Book: Vehicle Depreciation Shows Pockets of Strength at Midway Point of 2017

The price of cars dropped 1.8%, while trucks recorded a 0.8% decline in value for the month of June. Small pickups registered the lowest monthly depreciation, while subcompact cars recorded the largest depreciation in June.

Tags: Black Book, used-vehicle sales, used-vehicle values, vehicle depreciation

July 17, 2017 - Industry News

Kontos: Wholesale Prices Softening Despite YOY Increase in June

Average wholesale prices in June were down vs. June but up vs. a year ago. A drill down into the data, however, reveals price softening on a year-over-year basis when accounting for sales type, vehicle age, model class, and mileage, KAR Chief Economist Tom Kontos said this week.

Tags: ADESA Analytical Services, Kar Auction Services, Tom Kontos, Wholesale Pricing

July 14, 2017 - Industry News

PALS Session to Bridge Gap Between Lenders, Product Providers

F&I Express’ Brian Reed will lead a presentation designed to establish improved lines of communication between leading executives in the auto finance and F&I product provider segments.

Tags: CFPB, compliance, F&I Express, F&I products, GAP, P&A Leadership Summit

July 13, 2017 - Industry News

First Choice Car Care Launches High-Mileage VSC Plans

The new plans are designed to appeal to buyers of older vehicles who desire investment protection at a reasonable cost, officials said. It also encourages dealers to retail units profitably they would otherwise wholesale for a loss.

Tags: Auto Auctions, F&I products, First Choice Car Care, high-mileage VSC, Lloyd Truschel, Used-Vehicle Service Contracts, vehicle service contracts, VSC

July 13, 2017 - Industry News

AutoLoop Achieves Reynolds Vendor Certification

The new certification allows data to be exchanged safely and securely from a POWER DMS to AutoLoop’s next-generation customer relationship management software.

Tags: AutoLoop, certification, Dealer Software, DMS, Reynolds & Reynolds

July 13, 2017 - Industry News

Manheim Adds Locations in Six States

Manheim has opened new auction sites in Alabama, Georgia, Illinois, North Carolina, West Texas and Utah.

July 13, 2017 - Industry News

Digital Air Strike’s Enterprise AI Listening Platform Wins People’s Choice Award

DAS’s Mission Control Consumer Intelligence and Engagement Platform earned a People’s Choice Award for Favorite New Product in the 2017 American Business Awards.