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July 16, 2013 - Industry News

CAR-Research XRM Helps Auto Dealers Sell UnSold Customers

CAR-Research XRM’s new Showroom WatchDog takes advantage of the company’s U.S.-based call center to help dealers target unsold customers.

Tags: automotive, CAR-Research XRM, CRM, Showroom Watchdog

June 11, 2013 - Industry News

CAR-Research XRM Names Vice President of Research

CAR-Research XRM promotes Keith Shetterly to vice president of research. He brings nearly a decade of automotive industry experience to the team.

Tags: CAR-Research XRM, Keith Shetterly

March 19, 2013 - Industry News

Auto/Mate, CAR-Research XRM Integrate DMS and CRM Solutions

Auto/Mate and CAR-Research XRM have fully integrated their software tools. The platform expands vendor choices and flexibility for customers of each company.

Tags: Auto/Mate, CAR-Research XRM, CRM, DMS, prospects

February 5, 2013 - Industry News

Study IDs Top Reasons Consumers Leave Without Buying

The top reason customers leave without buying, according to a survey conducted by CAR-Research XRM, is they may still be shopping. ‘Price’ and ‘Financial’ round out the Top 3 reasons consumers leave without buying.

Tags: car buying, CAR-Research XRM, Consumers, financial, J.D. Power and Associates, Patrick Kelly, price, showroom

October 16, 2012 - Industry News

CAR-Research XRM Releases Customer Finder Tool

The new program uses Internet shopping behavior technology to help dealers locate prospects who are actively shopping on auto websites.

Tags: CAR-DealFinder, CAR-Research XRM, lead generation, Patrick Kelly, prospecting

May 15, 2012 - Industry News

CAR-Research XRM Adds ‘Prospecting the Household’ Feature

The company's new CRM feature provides scripts that can turn showroom salespeople into BDC or Internet sales staffers.

Tags: CAR-Research XRM, CRM

March 20, 2012 - Industry News

Car-Research XRM, ADAM Systems Launch CRM Solution

The new data integration application brings all customer data under one solution, and allows for a seamless exchange between departments.

Tags: ADAM Systems, CAR-Research XRM, CRM, desking, F&I, Service

January 31, 2012 - Industry News

CAR-Research XRM to Unveil New Mobile CRM

CAR-Research XRM’s mobile CRM enables users to update accounts, access sales and service stats, follow up on leads and more from their smartphone.

Tags: CAR-Research XRM, CRM, Customer Retention, Mobile Applications, mobile solution

September 20, 2011 - Industry News

CAR-Research XRM Launches Automated Rates, Residuals Program

CAR-Research XRM announced the launch of a new program that can deliver lease rates, residuals, manufacturer incentives and rebates in real time.

Tags: CAR-Research XRM, desk managers, interest rates, residual values

July 26, 2011 - Industry News

CAR-Research XRM Integrates Voice Notes into CRM Solution

CAR-Research XRM’s integrated voice notes technology allows users to quickly update sales and service opportunities in the CRM at anytime and from any place.

Tags: CAR-Research XRM, CRM, technology

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