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June 26, 2017 - Industry News

CarMax Looks to Expand Digital Retailing Push

The pre-owned dealer group’s online prequalification portal played a key role in its captive finance company's 7% increase in first-quarter originations. The group is currently testing a home-delivery service as well as an online vehicle appraisal tool.

Tags: auto finance, CarMax, CarMax Auto Finance, digital retailing, online F&I

April 6, 2017 - Industry News

FTC Approves Settlements With CarMax, Asbury, West-Herr

The Federal Trade Commission last week approved settlements with CarMax, Asbury Automotive, and West-Herr Automotive Group, which the regulator charged with failing to disclose that some pre-owned vehicles offered for sale had unrepaired safety recalls despite the companies' claims of rigorous vehicle inspections.

Tags: Asbury Automotive, CarMax, Federal Trade Commission, GM Recalls, NHTSA, Recalls, Takata, West-Herr Automotive

February 21, 2017 - Industry News

CarMax Opens West Coast Reconditioning Hub

Photo via Flickr.

CarMax has opened a store in Murrieta, Calif., that will include a four-lane auction and serve as the West Coast reconditioning hub for the nation's largest retailer of used cars.

Tags: Auctions, CarMax, dealers, reconditioning

December 19, 2016 - Industry News

CarMax, Asbury, West-Herr Automotive Settle FTC Recall Advertising Charges

The three retailers agreed to settle FTC charges that they touted rigorous inspections while failing to disclose that some vehicles were subject to unrepaired safety recalls. The FTC also finalizes orders against GM and two other sellers in similar cases settled earlier this year.

Tags: Asbury Automotive, CarMax, Deceptive Advertising, Federal Trade Commission, vehicle recall, West-Herr Automotive

September 30, 2014 - Industry News

Protestors Gather at Calif. CarMax Location Over Recalled Vehicle Sales

An image from an ad run by the Consumers for Auto Reliability and Safety  in the Sacramento News & Review.

Protestors flocked to a Roseville, Calif., CarMax store today to protest the sale of recalled vehicles and to call on the FTC to investigate the used-vehicle retailer.

Tags: CarMax, legislation, vehicle recall

June 26, 2014 - Industry News

11 Consumer Groups Ask FTC to Crack Down on CarMax

A coalition of consumer-protection groups asked the FTC to investigate CarMax for selling recalled vehicles. CarMax officials claim the chain is doing the best it can with a broken system.

Tags: CarMax, consumer advocates, Deceptive Advertising, Federal Trade Commission, Recall

December 15, 2011 - Industry News

Quality Trumps Price for Car Buyers, CarMax Reports

For the second straight year, car buyers said “quality” is the most influential factor when shopping for a vehicle in CarMax Inc.'s annual consumer survey, with more than double the amount of respondents choosing quality over price in this year’s study.

Tags: CarMax, Consumer Buying Habits, Internet Shopper

November 29, 2011 - Industry News

Mota Motors Adds Former CarsDirect Exec

Mota Motors tabbed Ken Potter, the former vice president and general manager of automotive at CarsDirect, as the company’s new chief revenue officer.

Tags: CarMax, CarsDirect.com, Mota Motors

September 24, 2009 - Industry News

CarMax Reports Increase in Used-Car Sales in 2Q

CarMax Inc. reported net income of $103 million in the second quarter ended Aug. 31, compared with $14 million in the year-ago period.

Tags: CarMax

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