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June 20, 2017 - Industry News

F&I Futurist Tony Dupaquier Joins F&I Think Tank Roster

The Academy’s Tony Dupaquier will serve as emcee of F&I Think Tank, organizers announced this week. The trainer and F&I futurist will be responsible for guiding the discussions during the F&I 20 Group-like event.

Tags: dealer, digital retailing, F&I director, F&I manager, F&I process, F&I Think Tank, Industry Summit, objection handling, online F&I

January 12, 2017 - Industry News

NCM, The Rawls Group Announce Leadership and Succession Program

The two firms will debut at NADA 2017 the new NCM-Rawls Dealer Executive Program, a 10-month leadership development curriculum on succession planning and leadership.

Tags: dealer, NCM Associates, Succession Planning, The Rawls Group, training

October 27, 2016 - Industry News

Florida Dealer Sues Competitor For Selling Vehicles With Takata Airbags

A Florida dealer who has ceased selling Takata airbag-equipped cars is now suing a competitor for failing to disclose to consumers that vehicles on his lot are equipped with the defective airbag.

Tags: dealer, Disclosures, Florida, Lawsuit, Takata

January 6, 2016 - Industry News

Calif. Dealer Group Amends Lawsuit Against TrueCar

The original lawsuit, filed last May, charged TrueCar with acting as a dealer and a broker when it does not have a dealer or broker license. The new amendment asks the court to declare that TrueCar continues to act as a 'dealer' and 'broker” without license.

Tags: broker, California New Car Dealers Association, CNCDA, dealer, litigation, TrueCar

July 3, 2014 - Industry News

Longtime Fla. Dealer Passes Away

Vic Osman, who owned operations in four states, passed away Wednesday after a battle with cancer.

Tags: dealer, Florida, obituary

April 8, 2014 - Industry News

CU Direct’s Auto Lending Network Hits 11,000 Dealers

The company’s CUDL auto lending network reached a new milestone, adding 1,000 dealers since breaking the 10,000-dealer mark less than a year ago. Official also report that CU Direct credit unions generated a record $16.3 billion in auto loans through the network last year.

Tags: credit unions, CU Direct Corporation, dealer, Indirect Lending

February 11, 2014 - Industry News

BLS: Auto Industry Adds 42,000 Jobs Since Last Year

Source: Bureau of Labor Statistics

The Bureau of Labor Statistics reports that auto dealers have added 42,000 jobs since January 2013, pushing total employee count to just north of 1.16 million.

Tags: automotive, BLS, Bureau of Labor Statistics, dealer, employment, Income, job growth, Labor

December 17, 2013 - Industry News

TD Bank to Trim U.S. Dealer Network

TD Bank officials said the company will trim down its 9,000 member U.S. dealer network in order to provide better service.

Tags: Brittany-Marie Swanson, dealer, Quarterly Earnings, TD Bank Group

August 13, 2013 - Industry News

N.J. Dealer Admits to Fraud

The operator and manager of Klause Cars and Trucks Inc. pleaded guilty to wire fraud charges associated with a scheme to defraud finance sources and customers who traded in and bought vehicles at his dealership.

Tags: dealer, fraud, trade-in value

August 13, 2013 - Industry News

Jeff Schmitt Auto Group Loses BBB Accreditation

The Better Business Bureau suspends the group’s accreditation after it paid more than $500,000 to settle at least 25 lawsuits related to its F&I practices. The operation had an 'A+' rating before it lost its accredidation.

Tags: accreditation, BBB, Better Business Burea, dealer, Dealership, Jeff Schmitt Auto Group, Lawsuit, rating, Ronald L. Burdge, Settlement, Stephanie Forshee

July 25, 2013 - Industry News

Calif. Vintage-Car Dealer Sentenced for Embezzling $200K

Orange County car dealer was sentenced to 16 months in jail for embezzling $200,000 in proceeds from customer vehicles sold on consignment.

Tags: California, customers, dealer, Dealership, embezzlement, fraud, John Calicchio, Orange County

July 23, 2013 - Industry News

DealerRater Redesigns Account Management Hub

The expanded dealer panel for DealerRater’s certified dealer partners provides a quick snapshot of the dealership’s latest reviews and ratings, as well as key employee review statistics. The reporting tool also offers new market pulse data and videos.

Tags: dashboard tool, dealer, Dealerrater

July 18, 2013 - Industry News

NAC Partners With Vehicle Tech Maker on New CRM App

Designed by Directed, the new consumer app is cloud-linked and includes dynamic marketing tools aimed at driving a better connection between dealers and their customers.

Tags: application, AutoMate, automotive, dealer, Directed, NAC

July 9, 2013 - Industry News

PCMI Delivers New Software Suite for Dealers, Agents and TPAs

PCMI’s Policy Claim and Reporting Solutions (PCRS) platform helps increase F&I sales, improve claim results, and simplify reporting for insurers, third-party administrators and auto dealers, company officials claim.

Tags: dealer, PCMI, reporting, software

July 9, 2013 - Industry News

CUDL Reaches 10,000-Dealer Milestone

After adding more than 1,000 dealers last year and expanding into Canada, CUDL announced that it now has 10,000 dealers on its credit union lending network.

Tags: credit unions, CUDL, dealer

July 2, 2013 - Industry News

Ala. Car Dealer Pleads Guilty to Violating Servicemembers Relief Act

An Alabama used-car dealer who failed to decrease an active-duty service member’s loan interest rate before repossessing his car pleaded guilty to violating the Servicemembers Relief Act.

Tags: Alabama, dealer, guilty, indictment, interest rate, military, Repossessions, used-car dealer

June 25, 2013 - Industry News

AutoUSA Offers Shop-By-Payment Tool

AutoUSA’s newest tool caters to today’s payment buyer, as the firm aims to offer a new way to shop on auto dealer websites.

Tags: automotive, AutoUSA, dealer, payment, Payment Pro, Shop By Payment

June 25, 2013 - Industry News

Auto Industry Adds 1,300 Jobs in May, ADP Reports

According to a new report from the ADP Research Institute, the auto parts and dealer industries accounted for 410 of the jobs added last month, while gasoline and auto repair industries added 710 jobs in May. The rental industry added 210 jobs.

Tags: ADP, ADP Research Institute, Automatic Data Processing, automotive, dealer, employment, franchise, Jack Chavdarian, jobs

June 13, 2013 - Industry News

Ohio Attorney General Sues Used-Car Dealers

Boasko's Rt 4 Automall LLC and Buyers Choice Cars are facing lawsuits after the Attorney General paid out more than $56,000 from a Title Defect Rescission fund to resolve consumer complaints against the dealerships.

Tags: Attorney General, dealer, fraud, lawsuits, title, vehicle title

June 11, 2013 - Industry News

2014 GM Models to Include New Maintenance Plan

The two-year/24,000-mile program covers four service visits in a 24-month period. It’s also transferrable to subsequent owners.

Tags: auto, dealer, F&I, GM, Service, Vehicle Maintenance

May 9, 2013 - Industry News

Hudson Cook Adds Jed Mayk as Partner

The new partner will establish the firm’s West Chester, Pa., office, and will be focused on state and federal consumer finance laws for banks and non-bank consumer credit providers.

Tags: automotive, dealer, Hudson Cook, Jed Mayk, partner

May 2, 2013 - Industry News

Illinois AG Sues Dealer for Deceptive Sales Tactics

Illinois Attorney General Lisa Madigan files lawsuit against a Carterville auto dealer for deceptive sales tactics. The Illinois dealer allegedly promised repair guarantees on cars sold “as is” but didn’t follow through.

Tags: Attorney General, dealer, fraud, Lawsuit

April 16, 2013 - Industry News

Ohio AG Charges BHPH Dealer With Consumer Law Violations

An Ohio buy-here, pay-here dealer is charged with failing to provide consumers with dated receipts listing the terms of the sale, as well as failing to apply for a certificate of title within 30 days of selling a vehicle.

Tags: Attorney General, bhph, buy-here, certificate of title, Consumer Sales Practices Act, dealer, Law, Lawsuit, Ohio, pay-here

March 12, 2013 - Industry News

Study on Social Media ID’s New Auto Purchasing Model

People speak 30,000 times per day on social media about their auto purchase journey, according to a new study. The news calls for changes in the automotive purchasing model.

Tags: automotive, automotive purchasing funnel, Big Fuel, dealer, Mobile, social media, Starcom Media Vest Group, Study

February 28, 2013 - Industry News

CNA Returns More Than $30 Million to Dealers in 2012

Through its various dealer participation plans, CNA returned more than $30 million to dealers last year. Since its founding, the company has returned more than $261 million to dealers.

Tags: Alan Miller, Auto Dealer Monthly, CNA National, dealer, Dealers' Choice Awards, warranty

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