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November 16, 2017 - Industry News

EFG Companies: 2018 to See Increased Focus on F&I, Service Drive, Customer Loyalty

John Pappanastos, president and CEO of EFG Companies

EFG Companies issued its 2018 predictions and recommendations for the retail automotive and powersports F&I markets this week. These insights reflect another year of cautiousness as well as opportunity for dealers to navigate an uncertain business climate.

Tags: CFPB, compliance, Customer Service, digital retailing, EFG Companies, general agents, new-vehicle sales, parts and service, service drive

November 14, 2017 - Industry News

J.D. Power: Differing Approaches to Digital Financing Creates Wide Satisfaction Gap

While the digital application channel generated significantly higher levels of overall satisfaction in J.D. Power’s 2017 U.S. Consumer Financing Satisfaction Study, many consumers are waiting longer for a credit decision than those utilizing dealer representatives.

Tags: auto finance, digital retailing, J.D. Power, online F&I

November 14, 2017 - Industry News

AutoGravity’s Car-Buying Platform Surpasses 1 Million Users

Launched in 2016, AutoGravity rapidly expanded from 100,000 users in its first six months to more than one million users less than a year later, according to officials. In 2017 alone, car shoppers have request more than $1 billion in vehicle financing through the fintech firm’s car-buying app.

Tags: auto finance, AutoGravity, digital retailing, online F&I

October 31, 2017 - Industry News

Pearl Technology Integrates Experian Propensity Scoring Platform

The new platform gives users of Pearl’s VehicleXchange incentive-based marketing solution the ability to know which consumers are new or pre-owned buyers, and can target by propensity, APR, payment amount, term and credit score, and more.

Tags: data mining, digital retailing, Experian Automotive, online F&I, Pearl Technology

October 25, 2017 - Industry News

Survey: Lack of Tech Has Millennials Avoiding Dealership Jobs

A new survey from Roadster shows that when it comes to millennials, the car business ranks just behind 'politician' and 'tax collector' as occupations they'd like to avoid.

Tags: car dealerships, digital retailing, Millennials, online F&I, Roadster, technology

October 23, 2017 - Industry News

Scott Painter’s Fair Raises Up to $1 Billion in Debt and Equity Funding

Fair’s latest funding round was led by BMW iVentures and includes investments from Penske Automotive Group and other investors. The startup also raised nearly $1 billion in debt funding from a group of investment banks and a Sherpa Capital-led entity.

Tags: digital retailing, Fair, George Bauer, online F&I, Scott Painter, TrueCar

October 17, 2017 - Industry News

vAuto Founder Dale Pollak Publishes Fourth Book For Retail Automotive

‘Like I See It’ has already achieved best-seller status based on preorder sales. The book devotes chapters to margin compression, increased OEM control and financial reliance of their dealer partners, technology disruption and consumer preferences for digital retailing.

Tags: Customer Experience, Dale Pollak, digital retailing, Inventory Management, online F&I

October 17, 2017 - Industry News

AutoGravity Expands Dealer Development Team

The fintech firm named Chuck Schofield vice president of dealer sales. The new executive previously served as a regional senior manager for Mercedes–Benz Financial Services. He now joins AutoGravity cofounder Aleks Bogoeski in expanding the firm's dealer network development program.

Tags: auto finance, AutoGravity, digital retailing, online F&I

October 11, 2017 - Industry News

Fastlane Chooses Market Scan as Data Partner

Fastlane offers dealers an Amazon-like checkout process for consumers who want to buy their car online. It has chosen Market Scan to provide its ecommerce platform with real-time payment and rebate information from every car manufacturer, bank and credit union in the country.

Tags: auto finance, digital retailing, F&I products, Fastlane, Market Scan, online F&I

October 11, 2017 - Industry News

CU Direct Partners With Inventory Command Center

ICC’s Command Center software enables CU Direct to more easily manage the 2.5 million vehicles in dealer partner inventory on the AutoSMART platform and shopping site.

Tags: credit unions, CU Direct, digital marketing, digital retailing, Inventory Command Center, inventory merchandising

September 28, 2017 - Industry News

SpringboardAuto Expands Operation to 22 States

Founded by Jim Landy and other auto finance veterans, the digital retailing company is looking to revolutionize the automotive fintech space behind a set of self-serve, real-time finance tools. So far in 2017, the firm reports a compound monthly growth rate for completed loans of 20%.

Tags: auto finance, digital retailing, Jim Landy, online F&I, SpringboardAuto

September 27, 2017 - Industry News

AutoGravity Hits $1 Billion Mark

More than 750,000 car buyers have downloaded the AutoGravity app, pushing the company past $1 billion in total finance amount requested.

Tags: AutoGravity, digital retailing, online F&I

September 5, 2017 - Industry News

Scott Painter’s Fair Launches in Los Angeles

Fair was founded last year by former TrueCar CEO Scott Painter and auto finance legend Georg Bauer. Today, the company launched its car-buying app, which allows a customer to get a pre-owned car with just a driver’s license and a bank account.

Tags: digital retailing, Fair, George Bauer, online F&I, Scott Painter, TrueCar

August 29, 2017 - Industry News

DealerSocket Hires New President and CEO

DealerSocket CEO Jonathan Ord is stepping into a new role within the company he co-founded in 2001. Replacing him as president and CEO is Sejal Pietrzak

Tags: CRM, DealerSocket, desking, digital retailing, Jonathan Ord, online F&I

August 24, 2017 - Industry News

Pearl Technology Releases Dynamic Payment Calculation Widget for Dealer Websites

The new website widget calculates and displays six different payments to vehicle shoppers in under three seconds, according to company officials. It is designed to work within the search results page and vehicle details page levels of a dealer's website.

Tags: digital retailing, online F&I, Pearl Technology, ShowroomXpress

August 22, 2017 - Industry News

Roadster Adds Southern California’s Longo Toyota

Roadster is on the move. The startup has secured $7.25 million in additional funding and added the largest Toyota dealership in the world to its digital retailing platform.

Tags: digital retailing, online F&I, Roadster, showroom, technology

August 22, 2017 - Industry News

Fastlane Launches Online Car-Buying Platform

Online shoppers who land on a dealer's website equipped with Fastlane's platform can pick out their vehicle, get a value for their trade-in vehicle, get pre-approved for financing and even educate themselves on F&I products and vehicle insurance.

Tags: digital retailing, Fastlane, online F&I, Startup, technology

August 3, 2017 - Industry News

Drive Motors Raises $5.2 Million in Seed Funding

The digital retailing solution provider will use its new funding to expand its dealership network and develop more features to streamline the car-ownership experience, officials said.

Tags: digital retailing, Drive Motors, Ecommerce, online F&I

August 1, 2017 - Industry News

700Credit Rolls Out Instant Income and Employment Verification Solution

Powered by The Work Number from Equifax Workforce Solutions, the firm’s new Income PreCheck product is designed to improve the consumer experience by making the transaction process seamless with fewer roadblocks to financing.

Tags: 700Credit, digital retailing, Employment Verification, Income Verification, online F&I, software

July 18, 2017 - Industry News

New Report Reveals ‘Apparent Consumer Appetite’ for Chatbots

The Chatbot Consumer Report found that a quarter of the 500 U.S. households polled by 3Cinteractive Corp. use chatbots on a daily basis. But the report also revealed that the technology is still a long way from impacting business.

Tags: Business Development Center, chatbot, digital marketing, digital retailing, internet department, online F&I

July 11, 2017 - Industry News

Industry Summit 2017: Cox Automotive Exec to Delve Into F&I’s Future

Cox Automotive’s Jason Barrie, who has helped drive Dealertrack’s evolution from credit application portal to an enabler of sales and F&I workflow since 2005, says technology won’t kill F&I. He will be at Industry Summit 2017 to explain why.

Tags: Cox Automotive, Dealertrack, digital retailing, F&I process, F&I products, online F&I

July 6, 2017 - Industry News

VW Credit Invests in AutoGravity

With its announced investment, Volkswagen’s captive finance company joins the automotive fintech firm’s mobile car shopping and financing platform. VW Credit also launched its own AutoGravity-powered smartphone app.

Tags: auto finance, AutoGravity, Captive, digital retailing, online F&I, Volkswagen Credit

June 29, 2017 - Industry News

Ganther to Serve as Featured Speaker at Dallas Compliance Summit

Attorney and Mosaic Compliance Services cofounder Jim Ganther will deliver a featured presentation on Easy-to-Implement Processes and Controls at Compliance Summit in September.

Tags: CFPB, CMS, complaint management system, compliance, compliance management system, Compliance Summit, digital retailing, Industry Summit, James Ganther, online F&I

June 26, 2017 - Industry News

Auto/Mate Releases ‘The Auto Dealer's Guide to Team Building’ Ebook

The new ebook was developed to guide auto dealers through the process of turning managers and employees in various departments into one cohesive, productive and motivated team.

Tags: digital retailing, F&I office, online F&I, Pay Plans, showroom

June 26, 2017 - Industry News

CarMax Looks to Expand Digital Retailing Push

The pre-owned dealer group’s online prequalification portal played a key role in its captive finance company's 7% increase in first-quarter originations. The group is currently testing a home-delivery service as well as an online vehicle appraisal tool.

Tags: auto finance, CarMax, CarMax Auto Finance, digital retailing, online F&I

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