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May 23, 2016 - Industry News

ADT Names 2016 Dealers’ Choice Award Winners

The publishers of Auto Dealer Today announced the winners of the 12th annual Dealers’ Choice Awards. The awards are based on a comprehensive survey that allowed dealers and dealership personnel to recognize their favorite vendors, suppliers and finance companies in 34 categories.

Tags: ActivEngage, Ally, American Financial & Automotive Services, AUL Corp., Auto Credit Express, Autotrader, Cars.com, CDK Global, Client~ConneXion, CNA National, Contact At Once, Dealer Synergy, Dealer.com, DealerClickz, DealerLink, DealerRefresh, Dealers' Choice Awards, DealerStrong, Dealertrack, Digital Air Strike, DMEautomotive, Dominion Dealer Solutions, eBizAutos, ELEAD1ONE, IAS, Jim Ziegler, Mosaic, Naked Lime, National Auto Care, Portfolio, ProMax Online, Protective Asset Protection Division, Reahard & Associates, Reynolds & Reynolds, RoadVantage, United Development Systems, vAuto, Zieger Supersystems

April 1, 2014 - Industry News

DealerSocket Names DMEautomotive Exclusive Call Center Provider

The partnership will integrate DMEautomotive’s call center services and mobile app directly into the DealerSocket CRM system, providing secure connectivity for DealerSocket users.

Tags: DealerSocket, DMEautomotive, mobile app, Systems Integration

January 22, 2014 - Industry News

DMEautomotive Introduces Mobile Wallet Marketing Program for Dealers

DMEa Mobile Rewards offers ready-made program designed to drive showroom and service traffic; includes geo-fencing to reach consumers with relevant offers and coupons.

Tags: application, car dealer, DMEa Mobile Rewards, DMEautomotive, mobile wallet, service drive, showroom

September 17, 2013 - Industry News

DMEautomotive Launches Journey NXT

Data-powered, automated marketing platform offers five key ‘total retention’ weapons: direct behavioral targeting, mid-interval communications, loyalty, prepaid maintenance and mobile; offers new era marketing directed at today’s service realities.

Tags: DMEautomotive, Journey NXT

September 5, 2013 - Industry News

DMEautomotive Launches Loyalty Analytics System

Designed by the DMEautomotive Strategy and Analytics team, DMEInsights is a customer loyalty analytics system designed to drive dealership service marketing.

Tags: Customer Retention, DMEautomotive

December 18, 2012 - Industry News

DMEautomotive Releases Study on Service Apps, QR Codes

The firm’s new study shows that service customers are far more likely to use mobile apps than QR codes, but only 10 percent of auto service customers are currently using a mobile app offered by their dealer/service provider.

Tags: DMEautomotive, Mobile Marketing, QR codes, service apps, service drive sales, service provider apps

October 2, 2012 - Industry News

DMEautomotive: Service Retailers Missing Profit Opportunities

A new consumer survey from DMEautomotive reveals that service shops aren't cashing in on key service opportunities. It also shows that young, Internet-savvy shoppers are rewriting the purchase process.

Tags: DMEautomotive, Internet customer, Internet Leads

August 14, 2012 - Industry News

Maintenance Plans Drive Loyalty, Study Highlights

News study from DMEautomotive confirms that prepaid maintenance plans drive service retention, but also reveals that one in four customers still stray from the dealership while under a plan.

Tags: automotive marketing, DMEautomotive, Maintenance plan, OEM warranty, PPM, Prepaid Maintenance

July 26, 2012 - Industry News

DMEautomotive Gains GM’s 'Plus Ups' Certification

Five of the company’s marketing programs for sales and service are now eligible for iMR sales matching funds and/or parts advertising funds.

Tags: automotive marketing, brand loyalty, CSSR, Customer Retention, DMEautomotive, General Motors, iMR

June 5, 2012 - Industry News

DMEautomotive Offers BDC Service

DMEautomotive’s new MasterCall service operates like a 24/7 business development center for dealers, conducting customer follow-up calls and answering inbound calls after business hours.

Tags: Business Development Center, DMEautomotive, MasterCall

May 24, 2012 - Industry News

Lithia Targeting Next-Gen Service Customers

The 50-store group is looking to solve the service generation gap and keep next-gen customers engaged through a new app created by DMEautomotive.

Tags: DMEautomotive, Lithia, Mobile, Next Generation Dealer Services

March 6, 2012 - Industry News

Aging Customer Base Could Affect Dealer Service Profits, DMEautomotive Reports

DMEautomotive’s latest white paper revealed that the aging customer base is significantly favoring aftermarket chains' service profits while threatening those of new-car dealerships.

Tags: DMEautomotive, new-vehicle market, new-vehicle sales, parts and service, Vehicle Maintenance

February 7, 2012 - Industry News

DMEautomotive Launches Mobile App

DMEautomotive unveiled its Driver Connect dealer-branded mobile app for iPhone, iPad and Android devices.

Tags: DMEautomotive, Mobile Applications, mobile solution

December 20, 2011 - Industry News

DMEautomotive Releases Customer-Retention Program

DMEautomotive announced the launch of Best Chance Equity Communications, a program designed to help dealers build up late-model, used-vehicle inventory, move more new vehicles and increase customer sales retention.

Tags: DMEautomotive, trade-in value, trade-in vehicles

October 20, 2011 - Industry News

DMEautomotive Launches Card-Free Customer Loyalty Program

DMEautomotive’s new customer loyalty program provides extensive reporting options so that dealers can easily measure and monitor results and their return on investment.

Tags: Customer Retention, Customer Service, dealer loyalty, DMEautomotive

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