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June 9, 2016 - Industry News

Top Closers Avoid Industry Jargon, CDK Global Finds

CDK Global has found that the words dealers use in their email interactions with customers can have a strong effect on whether a lead will turn into a sale. Industry jargon, it found, is not high on the list of words used by top performers.

Tags: CDK Global, Email, sales, Word Tracks

July 18, 2013 - Industry News

DealerSocket Launches Smart Reply

The Smart Reply solution allows dealers to respond to Internet leads with more concise and accurate content tailored to the prospect's specific vehicle interests.

Tags: CRM, DealerSocket, Email

May 9, 2013 - Industry News

VASS Helps Dealers Boost CSI Scores

VASS Automotive Customer Testimonial Pages announced it will now include a CSI component in its software to help auto dealers increase their scores.

Tags: CSI score, customer satisfaction, dealers, Email, VASS

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