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May 6, 2015 - Industry News

Most Dealers Unprepared for CFPB Regulations, eLEND Finds

In a recent survey, eLEND Solutions found that while 80% of dealers expect the CFPB to implement regulations that would replace dealer participation with mark-up thresholds or a flat-fee model, only 40% have plans in place to meet those requirements.

Tags: CFPB, compliance, Consumer Financial Protection Bureau, eLEND, F&I Presentation, Online Marketing

January 29, 2015 - Industry News

Zurich Unveils Tablet F&I Menu

David Putz (left), senior vice president and head of direct markets for Zurich, and Vincent Santivasi (right), vice president of business development for Zurich’s F&I division, demoed the company new tablet menu and F&I process at the 2015 NADA Convention & Expo.

Officials with the F&I product provider said at last week’s NADA Convention & Expo that the company didn’t just develop a tablet menu, it developed a mobile F&I process.

Tags: Customer Interview, F&I Presentation, F&I process, iPad, mobile menu, Zurich

June 13, 2013 - Industry News

Deadline for 2013 F&Idol Contest Is This Friday

The deadline to submit entries for the 2013 F&Idol contest is this Friday, August 9. On the line is $3,500 in cash, as well as a trip to Industry Summit 2013.

Tags: F&I manager, F&I Presentation, F&Idol, key replacement, Tire and Wheel, vehicle service contract

May 28, 2013 - Industry News

[Video] F&I Tip of the Week: Give Buyers a Free 'No'

Most customers will say ‘No’ when you ask them if they have any questions about the products you presented on the menu. But there’s a small twist you can add to the end of that question that will determine how the rest of the conversation goes.

Tags: F&I manager, F&I menu, F&I Presentation, Gerry Gould, objection handling, United Development Systems, Word Tracks

January 29, 2013 - Industry News

[Video] Tip of the Week: Presenting the Right Options

A good discovery interview doesn’t mean anything unless your product presentation matches what you’ve learned about the customer. The F&I Professor explains how that’s done in F&I's Tip of the Week.

Tags: F&I menu, F&I Presentation, F&I products, F&I Tip of the Week, John Vecchioni, United Car Care

August 16, 2012 - Industry News

[Video] Tip of the Week: How Compliant Is Your Presentation?

United Development Systems’ Gerry Gould gets a little controversial in his newest Tip of the Week. The director of training for United Development Systems talks transparency, ethics and the different between a noncompliant and compliant presentation.

Tags: compliance, F&I Presentation, Gerry Gould, Tip of the Week, UDS, United Development Systems

March 13, 2012 - Industry News

IAS Takes F&I Selling Online

IAS announced that it will release SmartOffer, an e-mail-based F&I presentation program designed to allow dealers to present and sell product to Internet customers.

Tags: F&I Presentation, IAS, Internet, Internet Leads, internet sales, Internet Shopper

December 27, 2011 - Industry News

VIDEO: Tip of the Week

Gerry Gould believes F&I managers should jump into the menu presentation as soon as the customer sits down in their office. The director of training for UDS explains why in this week’s Tip of the Week.

Tags: F&I menu, F&I menus, F&I Presentation, UDS

December 27, 2011 - Industry News

iTapMenu Launches F&I Menu App for Apple iPad

iTapMenu announced the launch of its web-based sales presentation tool for the Apple iPad.

Tags: F&I menu, F&I menus, F&I Presentation, Internet, iPad, iPad Business Applications, iTapMenu, menu program, Mobile Applications, software

November 17, 2011 - Industry News

VIDEO: Tip of the Week

John Vecchioni offers five steps to achieving a proper customer turnover from sales to F&I. United Car Care’s director of F&I development also offers some useful tips on how salespeople can really tee up the F&I manager.

Tags: F&I Presentation, sales department, Sales Tactics, turnover, United Car Care

November 3, 2011 - Industry News

VIDEO: Tip of the Week

UDS’s Gerry Gould runs through five words that need to become part of every F&I manager’s lexicon.

Tags: F&I Presentation, training, UDS

August 2, 2011 - Industry News

Video: F&I’s Tip of the Week

Gerry Gould, United Development Systems’ direct of training, provides his take on why the customer interview is so important in Part 1 of this three-tip series. He’ll also talk about what five questions a properly conducted interview will answer in the minds of consumers.

Tags: F&I Presentation, F&I sales, Sales Tactics, Tips for Success

July 26, 2011 - Industry News

Video: F&I's Tip of the Week

Point-of-sale materials, such as product brochures, serve as a nice aid on the road to an F&I product sale, but be careful, says Gerry Gould in this week’s “Tip of the Week.”

Tags: F&I Presentation, F&I sales, Sales Tactics, Tips for Success, training

July 26, 2011 - Industry News

F&Idol Contest: Deadline Approaching

F&I managers interested in participating in F&I and Showroom magazine's new F&Idol contest have 10 days to submit their entries. Entries can be recorded using an iPhone, Android phone, Flip video camera, iPad, Webcam or any other video recording device.

Tags: F&I Presentation, F&I products, objection handling

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