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September 28, 2015 - Industry News

Santander Faces Class-Action Over ‘Worthless’ GAP Coverage

A woman who says she was duped into purchasing “void and worthless” GAP coverage has filed a class action suit against the finance source on behalf of Illinois customers who have signed similar contracts.

Tags: Disclosures, F&I products, GAP, Lawsuit, Santander Consumer USA, Truth in Lending Act

September 16, 2015 - Industry News

Dent Wizard Adds Regional Business Development Manager

Scott Stoner has been promoted to the role of mid-south regional business development manager for Dent Wizard. He will work out of St. Louis.

Tags: Appearance Protection, Dent Wizard, F&I products, Hiring

September 2, 2015 - Industry News

EFG, Northwood University Launch F&I Innovator of the Year Contest

EFG and Northwood University are asking junior and senior undergraduates to come up with a new F&I product that drives showroom traffic and differentiates a dealer in the marketplace. On the line is a $25,000 cash prize.

Tags: Awards, EFG Companies, F&I products, Northwood University

September 2, 2015 - Industry News

Digitizing the F&I Process Increases Consumer Satisfaction, Study Shows

A new study commissioned by MakeMyDeal and F&I Express showed that consumers who experience a digitized F&I process were more satisfied, more likely to return for their next vehicle purchase and more likely to refer the selling dealership to friends and family.

Tags: digitize F&I, econtracting, F&I Express, F&I manager, F&I menu, F&I process, F&I products

August 26, 2015 - Industry News

AUL Corp. Named to 'Best Places to Work in the North Bay’ List

AUL Corp. was named one of the North Bay Business Journal’s ‘Best Places to Work in the North Bay,’ the second time the provider of used-vehicle service contracts has earned the distinction.

Tags: AUL Corp., F&I manager, F&I process, F&I products, used-vehicle financing, used-vehicle sales

August 21, 2015 - Industry News

Gould, Romani Discuss Industry Summit's 2015 Program

F&I Trainers Gerry Gould and Fernando Romani discuss Industry Summit's 2015 program ( They also talk about what attendees can expect from their "Actions Speak Louder Than Words" workshop on Wednesday, Sept. 9, at 10:40 a.m.

Tags: F&I manager, F&I products, F&I Tip of the Week, Fernando Romani, Gerry Gould, UDS

August 11, 2015 - Industry News

Service Group’s F&I Analytics Tool is Patent Pending

F&I income development company Service Group has announced that its SG Forensix analytics tool is now patent pending with the U.S. Patent and Trademark Office.

Tags: Analytics, F&I products, Service Group

August 6, 2015 - Industry News

Industry Summit to Tackle the Online F&I Movement

The magazine’s annual conference will feature two workshops and two panels that will take a look at the digital challenges and opportunities facing the F&I office.

Tags: Brittany-Marie Swanson, David Gesualdo, F&I process, F&I products, Gregory Arroyo, Industry Summit, Online Marketing, Ron Reahard, Video Advertising

July 28, 2015 - Industry News

Vero Forms New Division With Acquisition of Fidelis PPM

With the acquisition, Vero and Fidelis PPM have formed DRIV Technologies LLC, which will provide dealers with a new prepaid maintenance technology platform designed to drive up customer retention.

Tags: DRIV Technologies, F&I manager, F&I menu, F&I products, Fidelis PPM, Prepaid Maintenance, Vero

July 28, 2015 - Industry News

Portfolio Announces New CFO, Treasurer

The reinsurance program manager announced that Pam Hamilton will take over all treasury functions. The company also appointed Robert Dickey as CFO.

Tags: F&I products, Portfolio, Portfolio Asset Protection, reinsurance

July 23, 2015 - Industry News

AutoNation’s Jackson Urges Other Lenders to Follow Honda Financial’s Lead

The group’s chief executive reiterated his support for Honda Financial’s new dealer markup caps. He said the policy should serve as a template for the rest of the auto finance industry.

Tags: AutoNation, captive finance, CFPB, Consumer Financial Protection Bureau, Department of Justice, F&I products, Mike Jackson, Quarterly Earnings, rate markup

July 21, 2015 - Industry News

F&I Express Releases Compliance Tool for F&I Product Pricing

With F&I products likely to draw the CFPB’s attention, F&I Express’s new CompliPrice designed to help dealers ensure profits made on the sale of F&I products are compliant with their stores’ pricing policies.

Tags: CFPB, compliance, CompliPrice, F&I Express, F&I manager, F&I product, F&I products, F&I trainer

July 16, 2015 - Industry News

Spireon Targeting Dealer Market With Inilex Acquisition

With its acquisition of Inilex, Spireon plans to market the company's flagship GPS tracking service to the automotive retail market. Officials said dealers will be able to upsell the system's vehicle-recovery services and other add-on consumer applications that rely on GPS-tracking technology.

Tags: F&I products, GPS, Inilex, Spireon, Vehicle Theft

July 16, 2015 - Industry News

Win a Trip to Industry Summit 2015

IAS and F&I and Showroom magazine have launched a new contest that will send five F&I managers to Industry Summit 2015. The competition will be used to tee up a special F&I manager- and agent-only workshop session at the magazine’s annual conference.

Tags: Ask Joe, F&I director, F&I manager, F&I products, F&I training, IAS, Industry Summit, Innovative Aftermarket Systems, Joe St. John

July 9, 2015 - Industry News

Dent Wizard Launches Service Plan Covering Pre-Existing Dents

Dent Wizard International has introduced Ding Shield Drive, an appearance service plan sold through dealership service drives and body shops that covers pre-existing dents on a customer’s car.

Tags: Appearance Protection, Dent Wizard, dent-and-ding, F&I products

June 17, 2015 - Industry News

N.Y. Dealers Targeted for Payment Packing and Other Deceptive Practices

Attorney General Eric Schneiderman, which announced on Wednesday a $14 million settlement with three Paragon dealerships, says he intends to file suit against 11 additional dealerships for the unlawful sale of credit repair and identity theft-prevention products.

Tags: attorney general, credit repair, Eric Schneiderman, F&I office, F&I products, identify theft, payment packing

June 16, 2015 - Industry News

RoadVantage Launches Bundled F&I Product Program

RoadVantage is offering bundled F&I product packages for both retail or lease customers on a single form as part of its Total Solution program.

Tags: F&I product provider, F&I products, key replacement, RoadVantage, Tire and Wheel, windshield protection

June 9, 2015 - Industry News

Simoniz Joins F&I Admin’s SCS Auto Platform

Simoniz USA is now using F&I Admin’s SCS Auto platform for the administration of its F&I products.

Tags: F&I Administration Solutions, F&I products, SCS Auto

June 9, 2015 - Industry News

N.Y. AG Goes After Dealer for Payment Packing

After three months with no response, Attorney General Eric T. Schneiderman has filed a motion to force a New York dealer group to comply with a subpoena issued by the AG’s office in March. The dealer group is accused of “jamming” credit repair contracts into vehicle sales and leases.

Tags: attorney general, F&I products, New York, payment packing, subpoena

May 28, 2015 - Industry News

U.S. Bank Monitoring F&I Product Pricing

U.S. Bank told dealers this week that it’s monitoring how they price F&I products. If its monitoring program finds ‘unexplained differences in pricing or excessive add-on product financing on a prohibited basis,’ dealers will be asked to provide an explanation.

Tags: CFPB, Consumer Financial Protection Bureau, F&I products, Hudson Cook LLP, Nikki Munro, Rick Hackett, U.S. Bank

May 13, 2015 - Industry News

Autosoft Certifies MaximTrak F&I Platform

MaximTrack Technologies’ F&I suite has completed Autosoft’s certification process and now integrates with the tech firm’s FLEX DMS.

Tags: dealership management system, F&I manager, F&I menu, F&I office, F&I products, F&I tools

May 7, 2015 - Industry News

AmTrust to Acquire Wells Fargo’s Warranty Solutions

AmTrust announced last week that it has entered into a definite agreement to purchase Wells Fargo’s Warranty Solutions, which the bank acquired in October 2008 with its purchase of Wachovia Corp.

Tags: Acquisition, AmTrust, F&I products, Wachovia Dealer Services, Wells Fargo

May 5, 2015 - Industry News

Maximus Auto Group Releases App, Expanded Online Service

Protection plan administrator Maximus Auto Group has released an app that allows its customers to view and manage their contracts, file a new claim, contact a rep and more. The company has also expanded its digital platform to include online claim filing.

Tags: claims, econtracting, F&I products, Mobile Applications

April 29, 2015 - Industry News

AGWS Adds VP of Training

Industry veteran and compliance expert Bob Harkins will serve as vice president of training for American Guardian's AGWS University.

Tags: American Guardian Warranty Services, F&I products, training

April 28, 2015 - Industry News

Annual Cost to Own a Vehicle Falls 2%, AAA Finds

Decreases in gas prices and finance charges related to auto loans fueled the decline, but rises in maintenance and tire replacement costs make F&I protections an important consideration for vehicle owners.

Tags: AAA, Cost to Own, F&I manager, F&I products, Road Hazard Protection, Tire and Wheel, vehicle service contract