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February 18, 2016 - Industry News

Top F&I Trainers Headed to F&I Think Tank

Celebrated F&I trainers Luis Garcia, Gerry Gould and Rick McCormick will join forces at F&I Think Tank to lead Shark Tank, a 20 Group-like session that will allow attendees to get answers to troublesome customer objections, deal situations and departmental issues.

Tags: Dealer Summit, F&I Think Tank, F&I Tip of the Week, F&I training, Gerry Gould, Luis Garcia, Reahard & Associates, Rick McCormick, United Development Systems

January 22, 2016 - Industry News

F&I Trainer Gould Added to Dealer Summit Roster

Organizers of Dealer Summit announced that Gerry Gould, director of training for United Development Systems Inc. (UDS), will lead a session dedicated to F&I product sales at the event, which will be held May 3–5, 2016, at the Sheraton Tampa Riverwalk Hotel.

Tags: Dealer Summit, F&I Think Tank, F&I training, Gerry Gould, UDS, United Development Systems

August 21, 2015 - Industry News

Gould, Romani Discuss Industry Summit's 2015 Program

F&I Trainers Gerry Gould and Fernando Romani discuss Industry Summit's 2015 program (www.industrysummit.com). They also talk about what attendees can expect from their "Actions Speak Louder Than Words" workshop on Wednesday, Sept. 9, at 10:40 a.m.

Tags: F&I manager, F&I products, F&I Tip of the Week, Fernando Romani, Gerry Gould, UDS

August 18, 2015 - Industry News

Gould Bringing ‘F&I Tip of the Week’ to Industry Summit

Gerry Gould, the original host of F&I and Showroom’s F&I Tip of the Week, will cover the online video series’ Top 20 tips during his role-playing session at Industry Summit 2015.

Tags: AFIP, F&I Tip of the Week, Gerry Gould, Industry Summit, Jim Ziegler, NADA, National Automobile Dealers Association, UDS

May 27, 2014 - Industry News

F&I Tip of the Week: Selling the Premium Option

How do you get customers to commit to that left column, better known as the premium option? United Development Systems' Gerry Gould shows you how in his latest installment of F&I Tip of the Week.

Tags: F&I Help, F&I Tip of the Week, F&I training, Gerry Gould, United Development Systems

November 21, 2013 - Industry News

AAGI Announces F&I Certification Courses

Two new advanced courses will be added to American Auto Guardian Inc.’s 2014 lineup. The courses will build upon techniques introduced in the first level session.

Tags: AAGI, Gerry Gould, Jeff Teuscher, training, United Development Systems

August 8, 2013 - Industry News

Top F&I Trainer to Address Process, Hard-to-Get-Done Deals

The director of training for UDS and the man behind the F&I Tip of the Week will return to the Paris Las Vegas for the magazine’s annual conference, where he’ll lay down a plan of action for those not-so-friendly F&I transactions.

Tags: F&I Conference, Gerry Gould, Industry Summit

June 17, 2013 - Industry News

[Video] F&I Tip of the Week: Selling Tire and Wheel

United Development Systems’ Gerry Gould continues with his “How’d That Feel” sales series with a few words on selling Tire and Wheel protection. Here’s a hint: It’s all in the delivery.

Tags: F&I manager, F&I Tip of the Week, Gerry Gould, Tire and Wheel, United Development Systems

June 11, 2013 - Industry News

[Video] F&I Tip of the Week: Selling Paint and Fabric

United Development Systems' Gerry Gould continues with his “How’d-That-Feel” sales series this week with a few words on selling paint-and-fabric protection.

Tags: Gerry Gould, paint and fabric, United Development Systems

May 28, 2013 - Industry News

[Video] F&I Tip of the Week: Give Buyers a Free 'No'

Most customers will say ‘No’ when you ask them if they have any questions about the products you presented on the menu. But there’s a small twist you can add to the end of that question that will determine how the rest of the conversation goes.

Tags: F&I manager, F&I menu, F&I Presentation, Gerry Gould, objection handling, United Development Systems, Word Tracks

May 14, 2013 - Industry News

[Video] Tip of the Week: Lender 'Callbacks' Shouldn't Dictate F&I Presentations

United Development Systems’ Gerry Gould has been on the “dictate your own destiny” kick of late, and he continues hammering home his message this week with a few words on how to proceed when the finance source gives you a “Line 5” call.

Tags: F&I Menu Presentation, F&I Tip of the Week, Gerry Gould, Lender Callbacks, United Development Systems

May 7, 2013 - Industry News

[Video] Tip of the Week: Customer, May I?

UDS’ Gerry Gould has a suggestion for how to treat your customers. And it starts with being polite.

Tags: F&I, F&I Tip of the Week, Gerry Gould, UDS

April 30, 2013 - Industry News

[Video] Tip of the Week: Setting the Right Tone

If “In the event” is in your script, check out Gerry Gould's newest tip on why that wording may not be setting the right tone with your customers.

Tags: F&I manager, F&I Tip of the Week, Gerry Gould, United Development Systems, Word Tracks

April 23, 2013 - Industry News

[Video] Tip of the Week: Understanding the Internet Shopper

Customers are taking to the Internet every day to structure their own deals based on how much they can realistically afford to put down and pay per month. So why aren’t they being as truthful once they enter the dealership? United Development Systems’ Gerry Gould weighs in.

Tags: Deal Structuring, F&I Tip of the Week, Gerry Gould, InInternet Shopper, United Development Systems

April 9, 2013 - Industry News

[Video] Tip of the Week: Selling Piece of Mind

Have you ever had a customer object to an F&I product by saying they never used the last coverage they purchased? Gerry Gould offers a response to that objection, one he says F&I managers need to utilize more often.

Tags: F&I manager, F&I Tip of the Week, Gerry Gould, objection handling, United Development Systems

February 19, 2013 - Industry News

[Video] Tip of the Week: Selling to Good and Lucky Drivers

How do you respond to customers who say they’ve never been in an accident and don’t need GAP? United Development Systems' Gerry Gould has the answer in F&I’s Tip of the Week.

Tags: F&I menu, F&I process, F&I Tip of the Week, GAP, Gerry Gould, United Development Systems, VSC

February 5, 2013 - Industry News

[Video] Tip of the Week: Selling With Purpose

Have you ever let someone cut in line without first giving you a good reason why you should let them? Gerry Gould explains why that question relates to selling a service contract in F&I’s tip of the week.

Tags: F&I Tip of the Week, Gerry Gould, UDS, United Development Systems

January 31, 2013 - Industry News

[Video] Tip of the Week: Setting and Presenting the Menu

United Development Systems’ Gerry Gould delves into menu setup and presentation, and explains why products are presented in the order they are.

Tags: F&I Menu Presentation, F&I Tip of the Week, Gerry Gould, United Development Systems

January 24, 2013 - Industry News

[Video] Tip of the Week: Embrace the Spotlight

United Development Systems’ Gerry Gould provides a nice pep talk to those in the box, reminding F&I producers everywhere that the spotlight goes on the minute you step out of your office.

Tags: F&I manager, F&I process, F&I Tip of the Week, Gerry Gould, United Development Systems

January 15, 2013 - Industry News

[Video] Tip of the Week: Time to Eliminate

Gerry Gould says it’s time to eliminate a part of your F&I process that intimidates customers, is old school and does nothing to drive profit. Find out what it is in F&I’s Tip of the Week.

Tags: F&I manager, F&I Meet and Greet, F&I process, Gerry Gould, UDS, United Development Systems

January 8, 2013 - Industry News

[Video] Tip of the Week: The Service Walk Reloaded

It’s a fact that salespeople who conduct the service walk achieve higher grosses on the vehicles they sell. So why doesn’t every sales consultant do it? Gerry Gould weighs in, and covers the F&I manager’s roll in this important step on the road to a sale.

Tags: F&I Tip of the Week, Gerry Gould, service contract, Service Walk, United Development Systems

December 11, 2012 - Industry News

[Video] Tip of the Week: When's the Right Time to Present the Menu?

Do you build rapport before presenting the menu? Or do you get right to business the moment the customer enters your office? United Development Systems' Gerry Gould offers his take in F&I’s Tip of the Week.

Tags: F&I Menu Presentation, F&I menus, F&I Tip of the Week, Gerry Gould, United Development Systems

December 4, 2012 - Industry News

[Video] Tip of the Week: Getting in the Game

United Development Systems' Gerry Gould explains why it’s critical that F&I managers get involved on the showroom floor when they’re not working a deal.

Tags: F&I Tip of the Week, Gerry Gould, Tip of the Week, UDS, United Development Systems

November 27, 2012 - Industry News

[Video] Tip of the Week: Confirm What They Say

Getting sales consultant to help the F&I cause is a great thing, but that doesn’t mean you should trust everything they say about your next customer. United Development Systems Gerry Gould explains in F&I’s Tip of the Week.

Tags: F&I products, F&I Tip of the Week, Gerry Gould, United Development Systems

November 19, 2012 - Industry News

AAGI Releases F&I Training Schedule

American Auto Guardian Inc. is adding one additional class to its 2013 training schedule to accommodate as many participants as possible.

Tags: AAGI, F&I, F&I training, Gerry Gould, Jeff Teuscher

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