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August 13, 2018 - Industry News

J.D. Power: Lender Availability, Responsiveness Drive Satisfaction

Big winners in the firm’s 2018 U.S Dealer Financing Satisfaction Study include Mercedes-Benz Financial Services in the Captive Luxury Segment, Volkswagen Credit in the Captive Mass Market segment, Citizens One Auto Finance in the Noncaptive category, and TD Auto Finance in Floorplan.

Tags: auto finance, Citizens One Auto Finance, J.D. Power, Mercedes-Benz Financial Services, TD Auto Finance, U.S. Dealer Financing Satisfaction Study, Volkswagen Credit

June 7, 2018 - Industry News

Mercedes-Benz, FCA to Offer Three-Tier Subscription Programs

Mercedes-Benz will offer three tiers in its subscription service, but hasn't announced which vehicles would fall into the tiers. Photo courtesy of Mercedes-Benz USA.  

Mercedes-Benz customers can choose between Signature, Reserve, and Premier, with the automaker’s three-tier subscription program costing subscribers between $1,095 and $2,995 per month. Jeep Wave will also offer subscribers three tiers from which to choose. Pricing has yet to be released.

Tags: Jeep, Jeep Wave, Mercedes-Benz, Mercedes-Benz Financial Services, Subscription Service

October 5, 2016 - Industry News

Mercedes-Benz Captive Now Available on AutoGravity's Auto Financing App

AutoGravity, a new car-shopping app that allows car shoppers to arrange their financing, has added Mercedes-Benz Financial Services. The partnership gives AutoGravity users access to the captive's loan and lease offers.

Tags: AutoGravity, Mercedes-Benz Financial Services, Mobile Applications, technology

April 7, 2016 - Industry News

Mercedes-Benz Financial Services USA Appoints New VP

Geoff Robinson

Geoff Robinson will take on the role of vice president of Mercedes-Benz Financial Services, effective May 1. He will be responsible for financing and leasing-related sales, marketing and dealer relations activities of Mercedes-Benz and smart products in the United States.

Tags: Mercedes-Benz, Mercedes-Benz Financial Services, Promotion, Vice President

May 21, 2013 - Industry News

MBFS Customers Can Now Manage Accounts With In-Vehicle App

The captive becomes the first finance source to launch an in-vehicle app that allows vehicle owners to manage their account. The app will be available on model-year 2013 and newer Mercedes-Benz vehicles equipped with the COMAND Navigation system.

Tags: app, application, automotive, COMAND navigation, Credit, Finance, MBFS, Mercedes, Mercedes-Benz Financial Services, technology, vehicle

March 12, 2013 - Industry News

MBFS, Daimler Truck Financial Roll Out Sprinter Care Lease

Sprinter Care Lease covers most common maintenance tasks and allows business owners to structure their lease depending on specific business needs.

Tags: Daimler Financial Services, leasing, Mercedes-Benz Financial Services, Vehicle Maintenance

November 8, 2012 - Industry News

MBFS Named to 2012 'Great Place to Work' List

For the first time in company history, Mercedes-Benz’s captive finance arm was named to the 2012 Great Place to Work list.

Tags: Great Place to Work, MBFS, Mercedes-Benz Financial Services, Peter Zieringer, workplace

July 31, 2012 - Industry News

BMW Financial Services Scores Big in Dealer Satisfaction, JD Power Report

Preferred lender relationships win out in JD Powers and Associates dealer satisfaction ranking, as does BMW Financial Services.

Tags: BMW Financial Services, Dealer Satisfaction, J.D. Power and Associates, Mercedes-Benz Financial Services, preferred lending

February 1, 2012 - Industry News

MBFS to Appear on DealerTrack Credit Platform

Mercedes-Benz Financial Services USA LLC and DealerTrack announced that MBFS will become a lender on the DealerTrack credit application network beginning in March.

Tags: Dealertrack, Lender, Mercedes-Benz, Mercedes-Benz Financial Services

January 24, 2012 - Industry News

MBFS Accepts More Than $50 Million in Mobile Payments

Mercedes-Benz Financial Services (MBFS) announced it has received more than $50 million in payments via mobile channels since introducing its iPhone app more than two years ago.

Tags: Mercedes-Benz, Mercedes-Benz Financial Services, Mobile Applications, mobile solution

November 1, 2011 - Industry News

Mercedes-Benz Financial Services Moves Two Live Auctions Online

Mercedes-Benz Financial Services announced it is converting its Manheim Milwaukee and Manheim Dallas-Fort Worth live auction sites to exclusively online highline sale auctions.

Tags: Auto Auctions, Internet, Manheim, Mercedes-Benz, Mercedes-Benz Financial Services, remarketing

August 23, 2011 - Industry News

Mercedes-Benz, AMEX Roll Out Co-Branded Credit Cards

American Express and Mercedes-Benz USA have partnered to offer two new credit cards that will allow Mercedes-Benz owners to earn points that can be used toward the automaker’s service package offerings or toward the purchase or lease of a new vehicle.

Tags: American Express, Credit, Credit Cards, Mercedes-Benz, Mercedes-Benz Financial Services

February 3, 2011 - Industry News

DealerTrack to Support Mercedes-Benz Financial Services Product Sales

DealerTrack Aftermarket Services Inc., a subsidiary of DealerTrack Holdings Inc., has been selected as the exclusive technology platform to support sales of Mercedes-Benz Financial Services (MBFS) USA’s comprehensive line of Mercedes-Benz-branded vehicle protection products.

Tags: Dealertrack, dent-and-ding, GAP, Mercedes-Benz Financial Services, Tire and Wheel, windshield protection

January 11, 2011 - Industry News

Mercedes-Benz Financial Completes First Phase of eStrategy Initiative

Mercedes-Benz Financial Services is nearing completion of the first stage of its "eStrategy" initiative, as company officials said they expect the percentage of dealers eligible to integrate a full electronic contract data validation system into their dealer management system (DMS) to reach 100 percent in the first quarter of 2011.

Tags: e-contracting, Mercedes-Benz Financial Services

November 16, 2010 - Industry News

Daimler Financial Services Renamed to Mercedes-Benz Financial Services

Daimler Financial Services has changed its legal entity name to Mercedes-Benz Financial Services USA LLC, the company announced yesterday.

Tags: Daimler Financial Services, Mercedes-Benz Financial Services

August 10, 2010 - Industry News

Mercedes-Benz Financial Names Horacio Trujillo as Head of Remarketing

Mercedes-Benz Financial (MBF) promoted Horacio Trujillo to be the head of remarketing, effective Sept.1.

Tags: Mercedes-Benz Financial Services

August 3, 2010 - Industry News

Dealer Satisfaction With Lenders Improves, Survey Says

Lenders who are successful in satisfying automotive dealers by meeting key performance expectations are more likely to capture a greater share of preferred loan applications from their dealer network, according to the J.D. Power and Associates 2010 U.S. Dealer Financing Satisfaction Study.

Tags: Alphera Financial Services, Audi Financial Services, BMW Financial Services, floorplan financing, J.D. Power and Associates, Mercedes-Benz Financial Services, prime financing, retail leasing, subprime, Toyota Financial Services

July 6, 2010 - Industry News

Mercedes-Benz Financial Joins Group 1’s Credit Facility

Group 1 Automotive Inc., a Fortune 500 automotive retailer, announced today that Mercedes-Benz Financial has signed on as a partner to its existing $1.35 billion revolving credit facility that expires in March 2012. Mercedes-Benz Financial replaces BNP Paribas in the syndicated facility.

Tags: Group 1 Automotive, Mercedes-Benz Financial Services

June 3, 2010 - Industry News

Mercedes-Benz Financial Equips Dealers With the Apple iPad

Mercedes-Benz Financial expands mobile strategy with MB Advantage on iPad.

Mercedes-Benz Financial is now taking its mobile strategy to the showroom floor by putting the Apple iPad into the hands of its dealers and giving them mobile access to its proprietary point-of-sale dealer system called MB Advantage.

Tags: dealership management system, Mercedes-Benz Financial Services

February 22, 2010 - Industry News

Mercedes-Benz Financial Enhances Lease Turn-In Process

Mercedes-Benz Financial is enhancing its lease vehicle turn-in process, called First Class Finish, by providing new software for its dealers hand-held Dynamic PDA (personal data assistant).

Tags: leasing, Mercedes-Benz Financial Services

September 8, 2009 - Industry News

Mercedes-Benz Financial Launches eValidate System

Mercedes-Benz Financial unveiled eValidate, a full contract data validation system that integrates with the dealer management system (DMS) and is designed to perform over 100 validations on worksheets, agreements and contracts.

Tags: Advent Resources, Arkona, contract data validation system, Mercedes-Benz Financial Services, Reynolds & Reynolds

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