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August 8, 2017 - Industry News

F&I Think Tank: Shark Tank Trainers Revealed

Four of the industry’s top F&I trainers will be swimming the aisles during F&I Think Tank’s Shark Tank, a stump the pro-like session that will allow attendees to get answers to their most troublesome customer objections, deal situations and departmental issues.

Tags: American Financial & Automotive Services, Carl Grane, EasyCare, F&I process, F&I Think Tank, F&I training, Industry Summit, Jay Lawrence, John Vecchioni, National Auto Care, objection handling, Reahard & Associates, Rick McCormick, Shaka Dyson

July 12, 2017 - Industry News

G.P. Anderson to Deliver ‘Art of the Presentation’ at F&I Think Tank

Former F&I Pacesetter G.P. Anderson returns to F&I Think Tank to deliver “Art of the Presentation,” a 50-minute look at the process and approach that made him an award-winning F&I director for Park Rapids, Minn.-based Thielen Motors.

Tags: F&I director, F&I manager, F&I process, F&I Think Tank, F&I training, G.P. Anderson, Industry Summit, objection handling

June 20, 2017 - Industry News

F&I Futurist Tony Dupaquier Joins F&I Think Tank Roster

The Academy’s Tony Dupaquier will serve as emcee of F&I Think Tank, organizers announced this week. The trainer and F&I futurist will be responsible for guiding the discussions during the F&I 20 Group-like event.

Tags: dealer, digital retailing, F&I director, F&I manager, F&I process, F&I Think Tank, Industry Summit, objection handling, online F&I

June 13, 2017 - Industry News

F&I Trainer Shaka Dyson Bringing F&I 20 Group to F&I Think Tank 2017

F&I trainer Shaka Dyson is bringing his F&I 20 Group to Dallas for F&I Think Tank 2017. The ‘record-breaking’ F&I trainer will also participate in two panel discussions, including F&I Think Tank’s stump the pro-like Shark Tank.

Tags: F&I manager, F&I process, F&I Think Tank, F&I training, Industry Summit, objection handling

January 15, 2016 - Industry News

Dealer Summit 2016 to Host F&I Think Tank

The one-day preshow event was created in partnership with Ethical F&I Managers, a more than 5,000-member Facebook group created by F&I and Showroom’s ‘Mad’ Marv Eleazer. It’s scheduled for Tuesday, May 3, at the Sheraton Tampa Riverwalk Hotel.

Tags: Dealer Summit, F&I manager, F&I process, F&I products, F&I Think Tank, Mad Marv, objection handling

November 12, 2013 - Industry News

AutoUSA: Financing Tools Generate Best Website Leads

More than half of the respondents of the AutoUSA annual Internet marketing survey said online credit applications were the best source of online leads. Nearly as many dealers indicated that chat applications were the best source.

Tags: AutoUSA, Internet Leads, objection handling, Survey, Website

May 28, 2013 - Industry News

[Video] F&I Tip of the Week: Give Buyers a Free 'No'

Most customers will say ‘No’ when you ask them if they have any questions about the products you presented on the menu. But there’s a small twist you can add to the end of that question that will determine how the rest of the conversation goes.

Tags: F&I manager, F&I menu, F&I Presentation, Gerry Gould, objection handling, United Development Systems, Word Tracks

April 9, 2013 - Industry News

[Video] Tip of the Week: Selling Piece of Mind

Have you ever had a customer object to an F&I product by saying they never used the last coverage they purchased? Gerry Gould offers a response to that objection, one he says F&I managers need to utilize more often.

Tags: F&I manager, F&I Tip of the Week, Gerry Gould, objection handling, United Development Systems

November 15, 2012 - Industry News

[Video] Tip of the Week: Handling Objections

John Vecchioni, the F&I Professor, reveals the best objection-handling technique he’s ever come across. United Car Care’s national trainer also explains the “Pirates Method” of objection handling.

Tags: F&I manager, F&I Tip of the Week, John Vecchioni, objection handling, Tip of the Week, United Car Care

September 14, 2012 - Industry News

[Video] Tip of the Week: Overcoming the 'Powertrain Coverage' Objection

Longer factory powertrain coverage does undermine the F&I manager’s effort to sell product, but maybe there’s another way to look at it. United Development Systems’ Gerry Gould explains in this week’s Tip of the Week.

Tags: F&I Tip of the Week, Gerry Gould, objection handling, Powertrain Coverage, UDS

February 7, 2012 - Industry News

VIDEO: Tip of the Week

If the customer says “No” to a product, don’t ask “Why?” Instead, have a conversation. Gerry Gould shows you how in this week’s Tip of the Week.

Tags: objection handling, UDS

September 22, 2011 - Industry News

IAS to Demonstrate New Tablet Software at 2011 Industry Summit

IAS announced it will be demonstrating its new SmartPad software tool at F&I and Showroom’s Industry Summit 2011. The tablet-based software will be featured on Apple iPads and Motorola Xoom devices.

Tags: IAS, Industry Summit 2011, iPad Business Applications, Mobile Applications, New Vehicle Registrations, objection handling

July 26, 2011 - Industry News

F&Idol Contest: Deadline Approaching

F&I managers interested in participating in F&I and Showroom magazine's new F&Idol contest have 10 days to submit their entries. Entries can be recorded using an iPhone, Android phone, Flip video camera, iPad, Webcam or any other video recording device.

Tags: F&I Presentation, F&I products, objection handling

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