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September 3, 2013 - Industry News

Study Contradicts Standard Sales Management, Training Tactics

A University of Oxford study suggests that salespeople who respond to non-verbal cues and correctly judge the mood of the customer are perceived by the customer to be offering excellent service.

Tags: Sales Tactics, sales training, Study

November 17, 2011 - Industry News

VIDEO: Tip of the Week

John Vecchioni offers five steps to achieving a proper customer turnover from sales to F&I. United Car Care’s director of F&I development also offers some useful tips on how salespeople can really tee up the F&I manager.

Tags: F&I Presentation, sales department, Sales Tactics, turnover, United Car Care

August 16, 2011 - Industry News

Flagship Credit Acceptance Appoints Two Executives to Expand National Sales Force

Flagship Credit Acceptance announced the appointment of two sales executives to help expand and develop the company’s national sales force.

Tags: Flagship Credit Acceptance, sales, sales department, Sales Tactics

August 15, 2011 - Industry News

MediaTrac Introduces New ‘BeBack’ Program

MediaTrac announced the launch of the BeBack Program, a vehicle sales inducement program designed to help drive lost sales opportunities back into auto dealerships.

Tags: dealer loyalty, F&I products, MediaTrac, Sales Tactics, Vehicle Sales

August 2, 2011 - Industry News

Video: F&I’s Tip of the Week

Gerry Gould, United Development Systems’ direct of training, provides his take on why the customer interview is so important in Part 1 of this three-tip series. He’ll also talk about what five questions a properly conducted interview will answer in the minds of consumers.

Tags: F&I Presentation, F&I sales, Sales Tactics, Tips for Success

July 26, 2011 - Industry News

Video: F&I's Tip of the Week

Point-of-sale materials, such as product brochures, serve as a nice aid on the road to an F&I product sale, but be careful, says Gerry Gould in this week’s “Tip of the Week.”

Tags: F&I Presentation, F&I sales, Sales Tactics, Tips for Success, training

July 19, 2011 - Industry News

Video: F&I's Tip of the Week

Rapport building is critical for salespeople, not for F&I managers. Instead, says Gerry Gould in this week’s Tip of the Week, F&I managers should focus on building credibility.

Tags: Sales Tactics, Tips for Success, training

May 24, 2011 - Industry News

Mosley Kicks Off New Seminar Series in Florida

Mosley Automotive Training is kicking off a new sales seminar series for automotive sales professionals next month in Florida. Called “Control Your Sales Destiny,” the one-day event will be led by Cory Mosley, celebrated trainer and Sales Driver columnist for F&I and Showroom magazine.

Tags: F&I Conference & Expo, Sales Tactics, social media, training

March 28, 2011 - Industry News

Joe Verde Releases Pocket-Sized Weekly Planning Guide

Joe Verde Group released a pocket-sized Weekly Planning Guide (WPG) designed to allow salespeople to quickly record prospect contact info, log sales and keep appointments.

Tags: Sales Tactics

May 25, 2010 - Industry News

VisionMenu Offers Free Powersports F&I Training Program

VisionMenu Inc. released a free online F&I sales and compliance course for powersports F&I managers. The three-hour training course, which covers the F&I sales process, F&I products, menu-selling and compliance, is a standard feature of VisionMenu and VisionMenu Plus.

Tags: compliance, F&I menus, F&I products, Sales Tactics, training

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