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June 9, 2016 - Industry News

Top Closers Avoid Industry Jargon, CDK Global Finds

CDK Global has found that the words dealers use in their email interactions with customers can have a strong effect on whether a lead will turn into a sale. Industry jargon, it found, is not high on the list of words used by top performers.

Tags: CDK Global, Email, sales, Word Tracks

March 8, 2016 - Industry News

EFG Honored in Three Categories at 10th Annual Stevie Awards

For the second year in a row, EFG took home awards in three categories during the 10th annual Stevie Awards for Sales and Customer Service. The awards were handed out during a March 4 gala at the Paris Las Vegas.

Tags: Customer Service, EFG Companies, sales, Stevie Award

January 8, 2016 - Industry News

Registration Open for Dealer Summit 2016

Organizers of Dealer Summit announced that registration is now open for the event, which is scheduled for May 3–5, 2016, at the Sheraton Tampa Riverwalk Hotel.

Tags: compliance, Dealer Summit, DealerStrong, digital marketing, Greg Goebel, Jim Ziegler, lead conversion, reinsurance, sales, special finance

October 20, 2015 - Industry News

AutoAlert Releases French Version of Its Sales Opportunity Software

AutoAlert has released a French version of its sales opportunity software for dealers operating in French-speaking Quebec, Canada.

Tags: AutoAlert, data mining, Internet Leads, sales

April 29, 2014 - Industry News

Sonic to Pilot Hybrid Process in July

Sonic officials said last week the group will begin piloting its new customer experience initiative at a Charlotte, N.C., store this July. The new process promises to deliver a ‘one associate at one price in one hour’ buying experience.

Tags: hybrid manager, Quarterly Earnings, sales, Sonic Automotive

April 15, 2014 - Industry News

Average Incentives Rise, Domestics Curb Spending

Incentive growth was at its lowest point in March since last September, but the NADA Used Car Guide noted that the automakers that decreased spending were the ones that scored sales increases for the month.

Tags: Buick, Cadillac, Chevrolet, Chrysler, Fiat, General Motors, incentives, NADA, NADA Used Car Guide, sales, Subaru, used-vehicle sales, Volkswagen

February 6, 2014 - Industry News

ADP Makes Training Magazine’s “Training Top 125” List

The technology company also takes home a best practice award for accelerating sales performance.

Tags: ADP, employment, human capital, sales, sales training, training

February 4, 2014 - Industry News

Asbury Auto Group Implements StoneEagle Platform

Asbury Automotive Group has implemented StoneEagle’s SEcureMetrics F&I and sales reporting platform in all 80 of its dealerships.

Tags: Asbury Automotive, DMS integration, F&I, sales, StoneEagle Group

October 24, 2013 - Industry News

KBB: October New-Car Sales Expected to Jump 11.7 Percent

With one additional selling day, October sales are on track to reach 1.22 million units, KBB reported last week. And barring any economic setbacks, the vehicle information site expects sales to reach 15.6 million units this year.

Tags: 2013, KBB.com, Kelley Blue Book, October, Retail Sales, SAAR, sales, vehicle

August 5, 2013 - Industry News

Edmunds.com: Used Sales Up for Franchised Dealers, Down Overall

Used-car sales are down for the first half of the year, but not within the franchise and CPO segments, Edmunds.com reveals.

Tags: 2013, automotive, Edmunds.com, Report, sales, Second Quarter, Used-Car Sales, vehicles

June 27, 2013 - Industry News

KBB: New-Car Sales Expected to Achieve Greatest YTD Gain in June

If Kelley Blue Book’s prediction holds true, the automotive retail industry will realize its greatest year-to-date gain and its highest SAAR reading since Nov. 2012.

Tags: June, KBB, KBB.com, Kelley Blue Book, SAAR, sales

June 25, 2013 - Industry News

Big Summer Expected for New-Vehicle Sales, J.D. Power and LMC Predict

The automotive retail market is expected to close out the first half on a positive note, and the two market research firms believe the momentum should carry through the summer.

Tags: 2013, automotive, J.D. Power and Associates, June, LMC Automotive, Report, sales

June 13, 2013 - Industry News

Lexus Partners With MyDealerLot

Lexus will provide dealers with MyDealerLot automated guest recognition technology to bridge sales and service operations and drive a better customer experience.

Tags: Customer Service, Dealership, Don Fordiani, George Cresto, Lexus, MyDealer Lot, sales

June 4, 2013 - Industry News

Tesla Can’t Sell Directly to Consumers in Texas

Two Tesla-backed bills failed to make it to the voting round this legislative session. The legislation would have exempted Tesla from state franchise laws, allowing the electric carmaker to sell directly to consumers in that state.

Tags: Consumers, direct, Electric Vehicle, Elon Musk, factory, manufacturer, retail, sales, Stephanie Forshee, Tesla

May 23, 2013 - Industry News

Memorial Day Could Drive Up May Sales by 6 Percent, KBB Reports

Domestic automakers continue to benefit from a strong market for pickup trucks. The firm also expects big gains for Nissan.

Tags: 2013, automotive, Cars, KBB. kbb.com Kelley Blue Book, May, retail, sales, vehicles

May 23, 2013 - Industry News

J.D. Power, LMC Auto: May New-Car Sales on Pace to Exceed 1M Units

J.D. Power and LMC Automotive expect May retail sales to exceed 1 million units for the third consecutive month.

Tags: 2012, 2013, J.D. Power and Associates, May, retail, sales, vehicles

May 16, 2013 - Industry News

NADA: Auction Prices for Full-Size Pickups Up 7 Percent

In the first four months of 2013, auction prices for full-size pickup trucks rose nearly 7 percent.

Tags: NADA, NADA Used Car Guide, sales, Trucks

May 14, 2013 - Industry News

N.J. Dealer Sues Kia Motors

New Jersey’s Mahwah Kia filed a lawsuit against Kia Motors America. The manufacturer allegedly terminated the store’s franchise agreement for poor performance, but the dealer claims KMA did not make enough inventory available.

Tags: customer satisfaction, franchise, inventory, Kia Motors America, KMA, Lawsuit, Mahwah Kia, sales, Sales Performance, Stephanie Forshee, termination

April 25, 2013 - Industry News

Edmunds.com Forecasts Best April for Car Sales Since 2007

Edmunds.com expects the industry to finish out April with a 15.2 million SAAR, marking the best April sales month since 2007.

Tags: 2007, April, Edmunds.com, SAAR, sales

March 28, 2013 - Industry News

Suzuki to Discontinue Auto Sales in Canada After 2014

Suzuki Canada will discontinue sales to refocus on its motorcycles, ATV and marine division.

Tags: automotive, bankruptcy, Chapter 11, sales, Suzuki, Suzuki Canada

March 26, 2013 - Industry News

KBB: March Sales Could Reach Highest Total Since August 2007

Volkswagen and Honda are expected to lead in automaker gains, while trucks continue to lead segment sales, Kelley Blue Book reports.

Tags: automaker, KBB, sales, vehicle information, Vehicle Sales

March 21, 2013 - Industry News

J.D. Power, LMC: Loan Terms Stretching, March Sales Maintain Feb.’s Pace

March’s retail SAAR should match February’s 12.1 million-unit reading, J.D. Power and LMC Automotive reported this week. The two firms also spot a stretching of loan terms, with 72-month or longer loans now at record levels.

Tags: 2013, J.D. Power and Associates, LMC Automotive, March, SAAR, sales

March 5, 2013 - Industry News

February Sets Up 15.38 Million Unit SAAR

Just barely the majority of manufacturers saw an increase in sales in February over last year, with Mercedes-Benz and Hyundai breaking sales records for the month. Sales paced at a seasonally adjusted annual rate of 15.38 million units, according to Autodata Corp.

Tags: 2013, Autodata Corp, BMW, Chrysler, February, Ford, General Motors, Honda, Hyundai, Mazda, Mercedes-Benz, Nissan, sales, Toyota, Volkswagen

February 26, 2013 - Industry News

SAAR to Reach 12.1 Million Units in February, Firms Predict

J.D. Power and LMC Automotive expect new-vehicle sales to reach 931,100 units in February, which would put the SAAR at 12.1 million units.

Tags: 2013, February, JD Power, LMC Automotive, SAAR, sales, Vehicle Sales

February 15, 2013 - Industry News

F&I and Showroom Goes One-on-One With Facebook Autos

Just as dealers anxiously look into ways to promote their brands on Facebook, the social network has its eyes focused on the automotive space as well.

Tags: automotive, dealers, Facebook, Graph Search, NADA, NADA Convention & Expo, Patrick Workman, sales, social media, Stephanie Forshee

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