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TAG SEARCH RESULT: Tip of the Week

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December 4, 2012 - Industry News

[Video] Tip of the Week: Getting in the Game

United Development Systems' Gerry Gould explains why it’s critical that F&I managers get involved on the showroom floor when they’re not working a deal.

Tags: F&I Tip of the Week, Gerry Gould, Tip of the Week, UDS, United Development Systems

November 15, 2012 - Industry News

[Video] Tip of the Week: Handling Objections

John Vecchioni, the F&I Professor, reveals the best objection-handling technique he’s ever come across. United Car Care’s national trainer also explains the “Pirates Method” of objection handling.

Tags: F&I manager, F&I Tip of the Week, John Vecchioni, objection handling, Tip of the Week, United Car Care

November 13, 2012 - Industry News

[Video] Tip of the Week: New Props That Sell

What do an aluminum water bottle and a cell phone casing have in common? They can both be used to sell dent-and-ding as well as a service contract. United Development Systems’ Gerry Gould explains in F&I's Tip of the Week.

Tags: dent-and-ding, F&I's Tip of the Week, Gerry Gould, Tip of the Week, United Development Systems, vehicle service contract

November 8, 2012 - Industry News

[Video] Tip of the Week: Presenting the Menu

There are two things every finance manager must determine when working with a customer. United Car Care’s John Vecchioni explains how those two things will shape how the menu is presented in F&I’s Tip of the Week.

Tags: F&I manager, F&I Menu Presentation, F&I menus, F&I's Tip of the Week, John Vecchioni, Tip of the Week, United Car Care

November 6, 2012 - Industry News

[Video] Tip of the Week: To Interview or Not to Interview

United Development Systems’ Gerry Gould explains why he’s abandoned the customer interview, and offers a better way to set the tone with your customers in F&I’s Tip of the Week.

Tags: Customer Interview, F&I's Tip of the Week, Gerry Gould, Tip of the Week, UDS

October 30, 2012 - Industry News

[Video] Tip of the Week: Asking the Right Question

Proper disclosure is critical to an F&I product sale, but don’t forget to give customers a break from the verbal vomit by simply asking them how they feel. United Development Systems’ Gerry Gould explains in F&I’s Tip of the Week.

Tags: F&I's Tip of the Week, Gerry Gould, Tip of the Week, United Development Systems

September 18, 2012 - Industry News

[Video] Tip of the Week: F&I Manager Talks Props, Repeat Customers, Service-Drive Sales

It’s rare that a customer requests an F&I manager by name, but Gerry Gould has found one. He goes one-on-one with this longtime F&I manager to get his secrets to capturing repeat business and turning service advisors into F&I advocates. Click on the link to find out what else they talked about.

Tags: F&I manager, F&I props, F&I Tip of the Week, Gerry Gould, service drive sales, Tip of the Week, UDS

August 16, 2012 - Industry News

[Video] Tip of the Week: How Compliant Is Your Presentation?

United Development Systems’ Gerry Gould gets a little controversial in his newest Tip of the Week. The director of training for United Development Systems talks transparency, ethics and the different between a noncompliant and compliant presentation.

Tags: compliance, F&I Presentation, Gerry Gould, Tip of the Week, UDS, United Development Systems

July 26, 2012 - Industry News

[Video] F&I ‘TO’ Dos and Don’ts

United Development Systems’ Gerry Gould visits with an F&I manager to get his dos and don’ts to the proper F&I turnover in this week’s Tip of the Week.

Tags: F&I Turnover, Gerry Gould, Tip of the Week, United Development Systems

July 10, 2012 - Industry News

[Video] Tip of the Week: Calculating a Lease

Gerry Gould delves into the most misunderstood way of buying a car: leasing.

Tags: Gerry Gould, Lease Calculations, lease originations, Tip of the Week

June 28, 2012 - Industry News

[Video] Tip of the Week: Tell, Don't Oversell

The quickest way to reduce the value of your product is to oversell it. United Development Systems’ Gerry Gould provides a tip on how to make sure you’re not out of bullets before the sale even begins.

Tags: Gerry Gould, Tip of the Week, United Development Systems

June 26, 2012 - Industry News

[Video] Tip of the Week: 5 Keys to F&I Success

United Development Systems’ Gerry Gould offers his five ingredients to becoming a successful F&I manager in this week’s Tip of the Week.

Tags: Gerry Gould, Tip of the Week

May 31, 2012 - Industry News

[Video] Tip of the Week: Converting Cash Customers

United Development Systems’ Gerry Gould shares a cash-conversion technique that employs a voided retail sales installment contract.

Tags: Gerry Gould, Tip of the Week, United Development Systems

May 15, 2012 - Industry News

[Video] F&I’s Do-Not-Say List

Sales are lost every day because of a few words uttered by salespeople and F&I managers. United Development Systems’ Gerry Gould provides a list of words you should avoid at all cost.

Tags: Gerry Gould, Tip of the Week

April 26, 2012 - Industry News

[Video] Tip of the Week: Stepping Outside of the Box

Gerry Gould issues a challenge to F&I managers in his latest Tip of the Week. And, no, he’s not talking about greeting customers in the showroom.

Tags: Gerry Gould, Tip of the Week

April 17, 2012 - Industry News

[Video] Tip of the Week: The Rate Question

Before you cut that rate to satisfy your customer's request for a lower payment, check out this tip from United Development Systems’ Gerry Gould.

Tags: down payment, Gerry Gould, Lowering Rate, Tip of the Week, United Development Systems

April 10, 2012 - Industry News

[Video] Part 5: F&I’s Link to Customer, Employee Satisfaction

United Development Systems’ Gerry Gould completes his five-part series on the business office's Top 5 responsibilities with a few words on the importance of driving customer and employee satisfaction.

Tags: F&I process, Gerry Gould, Tip of the Week, UDS

March 27, 2012 - Industry News

[Video] Part 4: Protecting the Dealership

United Development System’s Gerry Gould addresses compliance in part four of his five-part series on the business office’s Top 5 responsibilities.

Tags: Tip of the Week

March 22, 2012 - Industry News

[Video] Part 3: Managing Cash Flow

United Development Systems' Gerry Gould continues his five-part series on the business office’s Top 5 responsibilities. This week, he addresses contracts in transit.

Tags: Contracts in Transit, Gerry Gould, Tip of the Week, UDS

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