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June 5, 2017 - Industry News

UDS Earns Top Honors in Dealers’ Choice Awards

The income development company earned a Diamond award in F&I Training and Platinum in the Compliance Training category of Auto Dealer Today’s 2017 Dealers’ Choice Awards, which are voted on by dealers and dealership personnel.

Tags: Auto Dealer Today, compliance, Dealers' Choice Awards, F&I training, UDS

August 2, 2016 - Industry News

Crisorio to Helm Processes and Controls Panel at Compliance Summit

Organizers of the upcoming Compliance Summit have announced that United Development Systems Inc. (UDS)’s Brian Crisorio will lead a panel discussion dedicated to “Easy-to-Implement Processes and Controls” at the 2016 event, which will be held Aug. 29–30 at Paris Las Vegas as part of the annual Industry Summit.

Tags: Brian Crisorio, CNA National, compliance, Dealer Safeguard Solutions, F&I Express, F&I manager, UDS

January 22, 2016 - Industry News

F&I Trainer Gould Added to Dealer Summit Roster

Organizers of Dealer Summit announced that Gerry Gould, director of training for United Development Systems Inc. (UDS), will lead a session dedicated to F&I product sales at the event, which will be held May 3–5, 2016, at the Sheraton Tampa Riverwalk Hotel.

Tags: Dealer Summit, F&I Think Tank, F&I training, Gerry Gould, UDS, United Development Systems

August 21, 2015 - Industry News

Gould, Romani Discuss Industry Summit's 2015 Program

F&I Trainers Gerry Gould and Fernando Romani discuss Industry Summit's 2015 program (www.industrysummit.com). They also talk about what attendees can expect from their "Actions Speak Louder Than Words" workshop on Wednesday, Sept. 9, at 10:40 a.m.

Tags: F&I manager, F&I products, F&I Tip of the Week, Fernando Romani, Gerry Gould, UDS

August 18, 2015 - Industry News

Gould Bringing ‘F&I Tip of the Week’ to Industry Summit

Gerry Gould, the original host of F&I and Showroom’s F&I Tip of the Week, will cover the online video series’ Top 20 tips during his role-playing session at Industry Summit 2015.

Tags: AFIP, F&I Tip of the Week, Gerry Gould, Industry Summit, Jim Ziegler, NADA, National Automobile Dealers Association, UDS

May 7, 2013 - Industry News

[Video] Tip of the Week: Customer, May I?

UDS’ Gerry Gould has a suggestion for how to treat your customers. And it starts with being polite.

Tags: F&I, F&I Tip of the Week, Gerry Gould, UDS

February 5, 2013 - Industry News

[Video] Tip of the Week: Selling With Purpose

Have you ever let someone cut in line without first giving you a good reason why you should let them? Gerry Gould explains why that question relates to selling a service contract in F&I’s tip of the week.

Tags: F&I Tip of the Week, Gerry Gould, UDS, United Development Systems

January 15, 2013 - Industry News

[Video] Tip of the Week: Time to Eliminate

Gerry Gould says it’s time to eliminate a part of your F&I process that intimidates customers, is old school and does nothing to drive profit. Find out what it is in F&I’s Tip of the Week.

Tags: F&I manager, F&I Meet and Greet, F&I process, Gerry Gould, UDS, United Development Systems

December 4, 2012 - Industry News

[Video] Tip of the Week: Getting in the Game

United Development Systems' Gerry Gould explains why it’s critical that F&I managers get involved on the showroom floor when they’re not working a deal.

Tags: F&I Tip of the Week, Gerry Gould, Tip of the Week, UDS, United Development Systems

November 6, 2012 - Industry News

[Video] Tip of the Week: To Interview or Not to Interview

United Development Systems’ Gerry Gould explains why he’s abandoned the customer interview, and offers a better way to set the tone with your customers in F&I’s Tip of the Week.

Tags: Customer Interview, F&I's Tip of the Week, Gerry Gould, Tip of the Week, UDS

September 18, 2012 - Industry News

[Video] Tip of the Week: F&I Manager Talks Props, Repeat Customers, Service-Drive Sales

It’s rare that a customer requests an F&I manager by name, but Gerry Gould has found one. He goes one-on-one with this longtime F&I manager to get his secrets to capturing repeat business and turning service advisors into F&I advocates. Click on the link to find out what else they talked about.

Tags: F&I manager, F&I props, F&I Tip of the Week, Gerry Gould, service drive sales, Tip of the Week, UDS

September 14, 2012 - Industry News

[Video] Tip of the Week: Overcoming the 'Powertrain Coverage' Objection

Longer factory powertrain coverage does undermine the F&I manager’s effort to sell product, but maybe there’s another way to look at it. United Development Systems’ Gerry Gould explains in this week’s Tip of the Week.

Tags: F&I Tip of the Week, Gerry Gould, objection handling, Powertrain Coverage, UDS

August 30, 2012 - Industry News

[Video] Tip of the Week: Selling Product on a Lease

What’s the difference between leasing a vehicle and renting an apartment? United Development Systems’ Gerry Gould provides the answer, and explains how making the comparison can be used to sell products on leases.

Tags: F&I products, F&I Tip of the Week, Gerry Gould, leasing, UDS

August 16, 2012 - Industry News

[Video] Tip of the Week: How Compliant Is Your Presentation?

United Development Systems’ Gerry Gould gets a little controversial in his newest Tip of the Week. The director of training for United Development Systems talks transparency, ethics and the different between a noncompliant and compliant presentation.

Tags: compliance, F&I Presentation, Gerry Gould, Tip of the Week, UDS, United Development Systems

June 12, 2012 - Industry News

UDS Celebrates 30 Years in Business

United Development Systems Inc. (UDS) is celebrating 30 years in the F&I performance arena.

Tags: AutoMenu, AutoTracking, F&I, F&I performance, Randy Crisorio, UDS

April 24, 2012 - Industry News

AAGI Turns to UDS for Training

American Auto Guardian Inc. has launched a new Performance Services department that will provide training and income development help to its network of dealer clients and agents.

Tags: American Auto Guardian, UDS

April 10, 2012 - Industry News

[Video] Part 5: F&I’s Link to Customer, Employee Satisfaction

United Development Systems’ Gerry Gould completes his five-part series on the business office's Top 5 responsibilities with a few words on the importance of driving customer and employee satisfaction.

Tags: F&I process, Gerry Gould, Tip of the Week, UDS

March 22, 2012 - Industry News

[Video] Part 3: Managing Cash Flow

United Development Systems' Gerry Gould continues his five-part series on the business office’s Top 5 responsibilities. This week, he addresses contracts in transit.

Tags: Contracts in Transit, Gerry Gould, Tip of the Week, UDS

March 8, 2012 - Industry News

[VIDEO] Part 2: Delivering Additional Profits

UDS’ Gerry Gould delivers Part 2 of his five-part series on the business office’s Top 5 responsibilities.

Tags: F&I profit, F&I profits, profit, Tips for Success, training, UDS

March 2, 2012 - Industry News

[VIDEO] Part 1: Delivering the Vehicle

Adding to the dealership's bottom line is the duty of all F&I managers, but it's not their only responsibility. UDS’ Gerry Gould addresses an F&I manager’s No. 1 responsibility in part one of his five-part series.

Tags: training, UDS, Vehicle Sales

February 7, 2012 - Industry News

VIDEO: Tip of the Week

If the customer says “No” to a product, don’t ask “Why?” Instead, have a conversation. Gerry Gould shows you how in this week’s Tip of the Week.

Tags: objection handling, UDS

January 19, 2012 - Industry News

VIDEO: Tip of the Week

UDS’s Gerry Gould offers a tip for easing into that all-important “which option works best for you” question.

Tags: training, UDS

December 27, 2011 - Industry News

VIDEO: Tip of the Week

Gerry Gould believes F&I managers should jump into the menu presentation as soon as the customer sits down in their office. The director of training for UDS explains why in this week’s Tip of the Week.

Tags: F&I menu, F&I menus, F&I Presentation, UDS

December 6, 2011 - Industry News

VIDEO: Tip of the Week

When trying to sell value, pricing can get in the way. UDS’s Gerry Gould, however, believes that having product pricing on the menu can help drive a sale.

Tags: F&I menus, F&I pricing, training, transaction prices, UDS

November 3, 2011 - Industry News

VIDEO: Tip of the Week

UDS’s Gerry Gould runs through five words that need to become part of every F&I manager’s lexicon.

Tags: F&I Presentation, training, UDS

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