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July 24, 2017 - Industry News

Recall Masters Integrates With Record360

Recall Masters Inc. has integrated its real-time vehicle recall lookup solution into the Record360 app, which allows dealers to automate the asset management component within their rental and leasing department by digitizing vehicle condition reviews.

Tags: Recall Masters, Record360, rental operation, vehicle recall

June 12, 2017 - Industry News

ELEAD1ONE Announces Integration With Recall Masters

The connection will allow users of ELEAD1ONE’s Service1One Lane Management App to access Recall Masters’ real-time vehicle recall lookup tool.

Tags: ELEAD1ONE, parts and service, Recall Masters, vehicle recall

April 25, 2017 - Industry News

New York AG Announces Settlement With 104 Dealers Over Recalls

New York State Attorney General Eric Schniederman

An investigation by the state regulator found hundreds of vehicles were sold with serious safety recall issues, including unintended acceleration, airbag problems, vehicle fires, steering and break lost, among other issues.

Tags: compliance, Eric Schneiderman, New York, used-vehicle sales, vehicle recall

December 19, 2016 - Industry News

CarMax, Asbury, West-Herr Automotive Settle FTC Recall Advertising Charges

The three retailers agreed to settle FTC charges that they touted rigorous inspections while failing to disclose that some vehicles were subject to unrepaired safety recalls. The FTC also finalizes orders against GM and two other sellers in similar cases settled earlier this year.

Tags: Asbury Automotive, CarMax, Deceptive Advertising, Federal Trade Commission, vehicle recall, West-Herr Automotive

May 17, 2016 - Industry News

Recall Masters Now Integrated Into AutoLoop’s Fixed Ops Suite

Recall Masters’ news, data, training and communication will now be integrated into AutoLoop’s Fixed Ops Suite to provide real-time recall lookup of vehicles during service appointment scheduling, as well as during the vehicle check-in and inspection process.

Tags: AutoLoop, Recall Masters, service department, vehicle recall

March 16, 2016 - Industry News

Recalls Spur Drop in Service Satisfaction, J.D. Power Reports

The firm’s 2016 U.S. Customer Service Index (CSI) Study shows that last year’s record number of recalls is having an effect on customer satisfaction with dealer service, which declined for the first time in six years.

Tags: Customer Service, J.D. Power, service department, vehicle recall

February 11, 2016 - Industry News

Carfax: 47 Million Vehicles in U.S. Have Unfixed Recall Issues

Owners of SUVs and minivans have a higher likelihood of having an unfixed recall issue on their vehicle, as do those living in Texas, Mississippi, Alaska, Utah or West Virginia, according to Carfax.

Tags: Carfax, Carfax Report, Recall, vehicle recall

January 12, 2016 - Industry News

California Air Resources Board Rejects Volkswagen Recall Plan

CARB rejected Volkswagen's recall plan because it contained gaps and lacked sufficient detail. The agency said Volkswagen’s descriptions of proposed repairs lacked enough information for a technical evaluation and did not adequately address overall impacts on vehicle performance, emissions and safety.

Tags: California Air Resources Board, Diesel Powered, Environmental Protection Agency, vehicle recall, Volkswagen

December 1, 2015 - Industry News

TimeHighway, Recall Masters Team Up on Recall Service Solution

Recall Masters has integrated its real-time recall status service with TimeHighway’s online scheduling solution, allowing dealers to purchase parts and free up technicians before a customer arrives for service.

Tags: General Motors Recall, Recall Masters, TimeHighway.com, Toyota recall, vehicle recall, Volkswagen

September 8, 2015 - Industry News

AutoNation Will No Longer Sell Cars With Open Recalls

AutoNation has announced a new policy to not sell, lease or wholesale any new or used vehicle that has an open safety recall. The dealer group will now hold those vehicles in inventory until they are repaired.

Tags: AutoNation, vehicle recall, Wholesale

July 23, 2015 - Industry News

NADA Urges Dealers to Oppose Recall Amendment

An amendment rejected by the Senate Commerce Committee last week that would have barred dealers from selling recalled vehicles could be attached to a multi-year highway funding bill, the NADA warns.

Tags: legislation, NADA, National Automobile Dealers Association, Recall, Senate, vehicle recall

June 2, 2015 - Industry News

AutoAp Service Provides Recall Data on Dealer Inventory

AutoAp launched a new service designed to provide dealers with daily recall updates for new- and used-vehicle inventory.

Tags: National Highway Traffic Safety Administration, Safety, software, vehicle recall

June 2, 2015 - Industry News

AutoAp Launches Recall Management Service

AutoAp’s new service, Dealer Recall Management, provides dealers with daily recall updates for new and used vehicle inventory.

Tags: Inventory Management, Recall, vehicle recall

March 19, 2015 - Industry News

Calif. Dealer Association Unveils Details of Recall Bill

First introduced in February, the bill would increase disclosures, improve safety and provide additional cost protections for consumers who purchase or own used recalled vehicles, according to the California New Car Dealers Association.

Tags: California New Car Dealers Association, legislation, vehicle recall

February 12, 2015 - Industry News

CNCDA Partners with Legislators to Reform Recalls

The California New Car Dealers Association has reached an agreement with bipartisan legislators to author legislation that will increase disclosure of recalls and improve safety.

Tags: California New Car Dealers Association, legislation, vehicle recall

September 30, 2014 - Industry News

Protestors Gather at Calif. CarMax Location Over Recalled Vehicle Sales

An image from an ad run by the Consumers for Auto Reliability and Safety  in the Sacramento News & Review.

Protestors flocked to a Roseville, Calif., CarMax store today to protest the sale of recalled vehicles and to call on the FTC to investigate the used-vehicle retailer.

Tags: CarMax, legislation, vehicle recall

August 7, 2014 - Industry News

NYC Imposes Strict Rule for Used-Car Sales

The city’s Consumer Affairs Department is warning dealers it will issue violations or revoke their licenses to operate if they do not notify consumers who purchased vehicle with unrepaired recall issues.

Tags: compliance, New York, used car sales, vehicle recall

July 3, 2014 - Industry News

CNW: Recalls Impact Used-Car Sales in June

Concerns over GM and other recalled vehicles drove shoppers to Asian and European models in June, according to data from CNW Research.

Tags: Art Spinella, BIG THREE, CNW Research, General Motors, used vehicles, vehicle recall

May 15, 2014 - Industry News

Calif. Proposes Ban on the Sale of Unrepaired Recall Vehicles

Senate Bill 686 would make it illegal for used-car dealers and rental car companies to sell used cars with unrepaired recalls issues. Senator Hannah Beth Jackson held a press conference about the bill this week.

Tags: California, legislation, vehicle recall

March 3, 2010 - Industry News

GM Recalls 1.3 Million Cars to Fix Steering

General Motors announced March 2 that it will conduct a safety recall of 1.3 million compact cars to replace a motor in the power steering system.

Tags: General Motors, vehicle recall

March 3, 2010 - Industry News

Nissan Issues Voluntary Recalls for Brake Pins and Fuel Gauges

Nissan North America (NNA) announced recalls on March 2 to inspect and, if necessary, repair brake pedal pins and fuel-gauge components on certain trucks and minivans. No accidents or injuries associated with these issues have been reported.

Tags: Nissan, vehicle recall

January 27, 2010 - Industry News

Toyota Temporarily Suspends Sales of Selected Vehicles

Toyota Motor Sales (TMS) U.S.A. Inc. announced yesterday that it is instructing Toyota dealers to temporarily suspend sales of eight models involved in the recall for sticking accelerator pedal.

Tags: Toyota, vehicle recall

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