Interstate National Dealer Services will be introducing a new Web-based Sales Administration Module (SAM) to its agents and auto dealers at the National Automobile Dealers Association (NADA) convention in Las Vegas Feb. 3-6.

SAM is designed to enhance service contract and extended warranty sales and facilitate immediate access to both price and product information, according to Cindy Luby, president of Interstate.

According to Luby, SAM's features include the ability for dealers to present sales messages to the consumer at the dealership as well as online real time pricing and product information.

Additional features include the ability to automate contract processing and enable the dealer to view his entire database of contracts at Interstate. Future upgrades will include features for claim submission and processing, according to Luby.

"The SAM Internet-based suite of applications will allow Interstate to give our agents and dealers an even higher level of sales and service," Luby said. "We constantly strive to improve the quality of our operation. SAM is just another example of that ongoing effort."

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