ARKONA Inc., a specialist in dealer management solutions for the new and used car automobile
industry and DealerPeak, a Customer Relationship Management (CRM)company
for the automotive industry, announced an agreement whereby the
companies' two solutions will be integrated and sold to dealers.
As part of the agreement, information from Arkona's dealer management system
will be exported on an ongoing basis to DealerPeak for use in its CRM
solution. Dealers using both ARKONA and DealerPeak solutions are assured of
complete data integration and on-demand reporting which will provide dealers
a "real-time" 360-degree view of dealership operations.
"The combination of Arkona's full fledged DMS system and DealerPeak's robust
Web-based sales solutions give dealers a uniquely complete solution.
Dealers will now have the ability to implement one system to handle all of
their software needs in an entirely ASP driven environment," commented Jock
Schowalter, VP product development, DealerPeak. "Finally dealers will have
what they have been waiting for and we are very excited to work with Arkona
to deliver such a powerful solution."
"We have closely inspected products from many CRM vendors and have found the
DealerPeak solution to be the most fairly priced, feature-rich and
technologically advanced," said Rich Holland, president, Arkona.
"DealerPeak has clearly done their homework in designing their CRM solution.
Because of their forethought, the integration process will be fairly simple.
Dealers will appreciate the straightforward user interface, powerful
reporting features and increased revenues they'll experience using the
DealerPeak and Arkona combination."
About DealerPeak
DealerPeak began operations in 1996 and is a privately held company located
in Portland, Oregon. DealerPeak is a solution provider for
automotive dealerships that seamlessly aggregates data to bring together the
phone, the floor and the web into one easy to manage database that enhances
sales and boosts customer satisfaction. DealerPeak provides proven Customer
Relationship Management (CRM), Lead Management and Website Personalization
utilizing the Macromedia Cold Fusion Platform. For more information visit
DealerPeak's Web site at www.dealerpeak.com.
About Arkona Inc.
Founded in 1996, Arkona is a public company and a specialist in automotive
management solutions. Arkona says it is one of
the first automotive industry Application Service Providers (ASP). For more
information visit the Arkona Web site at www.arkona.com.
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