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BMW Financial Services Ranks Highest in Dealer Satisfaction

August 27, 2007

WOODCLIFF LAKE, N.J. — For the fourth consecutive year, BMW Financial Services (BMW FS) ranked highest in dealer satisfaction for retail leasing in the J.D. Power and Associates Dealer Financing Satisfaction Study.

BMW FS provides financial services to more than 625,000 customers in the United States and leases or finances more than half of the new BMW vehicles sold there.

In the retail leasing category, BMW FS ranks the highest in all four retail leasing factors: Offering, Personnel, Application/Approval Process and Termination, according to the J.D. Power and Associates study.

The J.D. Power and Associates' Dealer Financing Satisfaction Study is conducted annually with the objectives of identifying factors that affect dealer satisfaction, enabling financial providers to assess their strengths and weaknesses in satisfying dealers' financing needs and demonstrating trends of automotive financing satisfaction.

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