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Change Is Happening

April 5, 2018
Saddened by the potential loss of another piece of his childhood, the editor tries to put the pieces together when he realizes there’s a good lesson to be...

F&I in the Era of Digital Darwinism
F&I in the Era of Digital Darwinism

April 3, 2018
Darwin Automotive’s Phillip Battista has some strong opinions about digital retailing and online F&I, and he worries some providers — and their dealers —...

Who Will Take Up the CFPB's Torch?

March 12, 2018
The CFPB’s acting director tells state regulators there will no longer be ‘regulation by enforcement,” but the editor believes there’s a long list of...

Military Lending Act Guidance: The Gift That Keeps On Giving

March 8, 2018
Thanks could be in order when the industry gets together for NADA 2018, as the editor hears that a resolution to the Military Lending Act controversy isn’t...

Resolution Needed

February 6, 2018
The editor shares some insider information regarding the industry’s efforts to get the Defense Department to reconsider last month’s interpretive rule...

Rescinding the CFPB’s Auto Finance Guidance

January 4, 2018
The editor debunks a few myths about the Consumer Financial Protection Bureau, then explains why the industry is on the brink of repealing the bureau’s auto...

Still a Work in Progress

December 4, 2017
The editor explains why he put another digital retailing startup on the cover and looks at two studies that point to online car buying and financing still...

F&I Pacesetters: Bob Moore Cadillac of Edmond
F&I Pacesetters: Bob Moore Cadillac of Edmond

November 15, 2017
The Edmond, Okla., Cadillac dealership is one of two Cadillac stores in the Bob Moore Auto Group, a 14-rooftop dealer group founded by Robert W. Moore.

F&I Pacesetters: Gerald Jones Auto Group
F&I Pacesetters: Gerald Jones Auto Group

November 14, 2017
Meet the two operations that were also in the running for the American Financial & Automotive Services Inc.-sponsored F&I Dealer of the Year.

F&I Dealer of the Year: Mr. D's Way
F&I Dealer of the Year: Mr. D's Way

November 14, 2017
When F&I Dealer of the Year Mike Dunnahoo arrived in Abilene, Texas, 18 years ago, he didn’t just take over a dealership, he adopted a community.

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