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Stop Painting Dealers With a Broad Brush
Stop Painting Dealers With a Broad Brush

July 16, 2018
His Madness has a few choice words for media members who obsess over every act of dealer malfeasance while ignoring their charitable and volunteer efforts.

I Love F&I. How About You?

May 31, 2018
His Madness challenges F&I professionals to decide right here and now whether F&I is your career or just a job.

Is That Legal?

May 7, 2018
Is manipulating a sales agreement to accommodate a customer’s request to cash out of a dealer-arranged retail sales contract allowed? His Madness gets...

Overcome Your F&I Weaknesses

April 4, 2018
His Madness issues a challenge to every F&I professional: Eradicate your bad work habits, diversify your lender spread, and check your God complex at the door.

Proper Deal Structure Moves Mountains

March 12, 2018
His Madness has a simple but powerful piece of advice for newbie F&I managers and those struggling to adapt to the way finance sources are rating...

Show Us Some Love

March 8, 2018
His Madness has a message for dealers walking the show floor at NADA 2018: Don’t forget about the people who drive your business.

Chargeback Prevention

February 9, 2018
How do you respond to a customer who wants to cancel the F&I program you sold them? His Madness digs into four common reasons consumers give for wanting out...

Your F&I Backup Plan

January 16, 2018
Equipment failures can’t stop an F&I manager who is prepared for any contingency. His Madness lists four backup plans you can implement today.

Love It or Leave It

December 4, 2017
His Madness is reminded that excelling at F&I requires true passion for the craft. He offers a few suggestions for staying focused and mentally sharp.

G.O.Y.A.

November 14, 2017
His Madness wants more F&I managers to improve turnover rates by taking an active role in the sales process.

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