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3 Elements of a Balanced Online F&I Strategy
3 Elements of a Balanced Online F&I Strategy

October 15, 2018
Flooding your dealership’s website with F&I content without a strategy can be just as costly as underreacting to the Digital Age. The magazine’s resident...

4 Steps to Overcome Any Objection
4 Steps to Overcome Any Objection

September 6, 2018
The magazine’s resident F&I wiz lays out a four-step process for handling any objection and having fun while doing it.

One Giant Leap for F&I
One Giant Leap for F&I

May 30, 2018
Top trainer says it’s time for F&I professionals — particularly the vets — to let go of the past and embrace the changes facing automotive finance and...

Menu Selling Reloaded
Menu Selling Reloaded

May 4, 2018
F&I trainer believes new technology and expert salesmanship can combine to create an efficient and productive menu-selling process.

3 Laws of Every Customer Interaction
3 Laws of Every Customer Interaction

March 16, 2018
F&I managers succeed by ensuring their customers learn something, feel something, and are motivated to purchase the protection products they need.

Ask the Power Questions
Ask the Power Questions

January 8, 2018
The magazine’s resident F&I pro reveals the two magic words that, when mixed with solid power questions, can motivate your customers to buy.

5 Questions F&I Pros Must Answer Monthly
5 Questions F&I Pros Must Answer Monthly

July 11, 2017
F&I trainer says your answers to five key questions will serve as a roadmap to an unreachable level of performance.

The Power of Momentum
The Power of  Momentum

May 4, 2017
F&I trainer says meeting the demand for daily improvement requires F&I professionals to create and capitalize on their own momentum. He lists 10...

One-Chance Training
One-Chance Training

February 10, 2017
Do you show up every day to showcase your skills, or do you show up to develop them? F&I trainer explains the critical difference.

Selling Solutions, Not Products
Selling Solutions, Not Products

December 5, 2016
Great F&I professionals don’t jump to conclusions, and they don’t try to solve problems for customers. Instead, they solve problems with customers. F&I...

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