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On the Lot with Don Foss

March 1, 2009
In an exclusive interview with Special Finance, longtime Detroit dealer and Credit Acceptance founder Don Foss reflects on his experience in subprime...

Ventura Highway

May 1, 2008
At Saturn of Ventura, Carmellina Smith makes every special finance customer feel like the king of the road.

Certified Genius

June 1, 2008
At Car Pros Chrysler Jeep Kia in Carson, Calif., finance director Scott Petersen has booked loans for all kinds of customers and nearly every type of...

Creating a Legacy

August 1, 2008
Buy-here, pay-here takes on a whole new meaning at Legacy Auto Sales in Henderson, Nev., where finance director Laura Nidelkoff and sales manager Jerome...

The Maine Attraction

September 1, 2008
At Maine's biggest used-car retailer, everything is bigger. That goes for its inventory, its privately owned finance company and business development...

Can We Panic Now?

October 1, 2008
Tightening advances have dealers feeling the pinch and wondering when and if things will improve. Subprime veteran Jack Lintol knows it’s just a case of...

Double Duty in Big D

November 1, 2008
Dallas' Chaney family has found success in both new- and used-car sales. Their secret formula is careful planning, a focus on customer service and good...

Special Finance Lender Panel, Part 1

November 1, 2008
At the 2008 F&I and Special Finance Conference & Expo, moderator Jim Bass offered dealers the opportunity to engage three subprime lenders directly.

Game Time: Implementing Your Red Flags Program

November 1, 2008
Nov. 1 was supposed to mark the beginning of the Red Flags era. The FTC decided to move the compliance deadline to May 1, 2009, but dealers can't wait any...

Special Finance Lender Panel, Part 2

December 1, 2008
In the second half of our panel discussion, lenders faced tough questions from dealers. Here’s what they had to say.

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