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F&I Tip of the Week: The Maintenance Upsell

Jun 9, 2015 | 2691 views

 

F&I Tip of the Week: Avoiding the Strikeout

Jun 2, 2015 | 2741 views

 

F&I Tip of the Week: Setting Expectations

May 28, 2015 | 1935 views

 

F&I Tip of the Week: Nurture the Sales Staff

Apr 23, 2015 | 2504 views

 

F&I Tip of the Week: Inspiration to Action

Apr 14, 2015 | 1786 views

 

F&I Tip of the Week: Being a Professional

Apr 9, 2015 | 1878 views

 

So Here's the Deal: Creating Interest

Apr 7, 2015 | 1919 views

 

F&I Tip of the Week: Companion Products

Apr 7, 2015 | 1817 views

 

F&I Tip of the Week: Who's in Your Dugout?

Mar 26, 2015 | 1511 views

 

F&I Tip of the Week: Batting Practice

Mar 24, 2015 | 2058 views

 

F&I Tip of the Week: Offering Zero Percent

Mar 17, 2015 | 2118 views

 

F&I Tip of the Week: Rapport vs. Credibility

Mar 10, 2015 | 2048 views

 

F&I Tip of the Week: Stick With the Process

Mar 5, 2015 | 2125 views

Blog

So Here's the Deal

Ronald J. Reahard
(Video) Timing F&I

By Ronald J. Reahard
Feeling pressure from management to shorten time spent in finance, a producer from California asks the magazine’s resident F&I pro how to shorten the needs-discovery portion of his process.

(Video) Handling Remote Deliveries

By Ronald J. Reahard
An F&I pro from Atlanta is struggling with deals involving remote deliveries. The magazine’s resident F&I expert has the answer.

Achieving $1,600 Per Copy

By Ronald J. Reahard

Starting F&I Online

By Ronald J. Reahard

Done Deal

Gregory Arroyo
How to Lose a Customer

By Gregory Arroyo
The editor shares a story of good intentions gone wrong. He believes there’s a learning lesson for all, including himself.

Resistance Isn’t Always Futile

By Gregory Arroyo
The editor delves into results of a new study that says 60% of dealers who aren’t using tablets aren’t even considering adopting them.

Time to Change the Message

By Gregory Arroyo

Turning 100

By Gregory Arroyo

Mad Marv

Marv Eleazer
Simple Is as Simple Does

By Marv Eleazer
A surge in questions on social media about the proper way to transition to the menu presentation prompts His Madness to share his easy-to-master process. His advice is to keep it simple.

Finding Pleasantville

By Marv Eleazer
His Madness finds himself dreaming of the town of Pleasantville, where deals arrive properly structured and every customer has an 800 credit score.

Taking Inventory

By Marv Eleazer

Culture Clash

By Marv Eleazer

On the Point

Jim Ziegler
Who Shot the Dealer?

By Jim Ziegler
‘Da Man’ draws parallels between the Kennedy assassination and the ongoing campaign to undermine the existence of American car dealers.

Stop Flushing Those Ad Dollars

By Jim Ziegler
‘Da Man’ delivers a marketing plan that produces Google and social media leads and reduces your dependency on underperforming lead providers.

CPO: Are You In or Out?

By Jim Ziegler

Fasten Those Seatbelts

By Jim Ziegler