The Industry's Leading Source For F&I, Sales And Technology

Videos

Recent Videos

Displaying 49  -  72  of  174
Sort by most  recent | popular
 

F&I Tip of the Week: The Right Way to Listen

Jun 23, 2015 | 2243 views

 

F&I Tip of the Week: Measuring F&I Success

Jun 18, 2015 | 2167 views

 

F&I Tip of the Week: Make It Your Own

Jun 11, 2015 | 2417 views

 

F&I Tip of the Week: The Maintenance Upsell

Jun 9, 2015 | 3219 views

 

F&I Tip of the Week: Avoiding the Strikeout

Jun 2, 2015 | 3313 views

 

F&I Tip of the Week: Setting Expectations

May 28, 2015 | 2325 views

 

F&I Tip of the Week: Nurture the Sales Staff

Apr 23, 2015 | 2730 views

 

F&I Tip of the Week: Inspiration to Action

Apr 14, 2015 | 1905 views

 

F&I Tip of the Week: Being a Professional

Apr 9, 2015 | 1992 views

 

So Here's the Deal: Creating Interest

Apr 7, 2015 | 2071 views

 

F&I Tip of the Week: Companion Products

Apr 7, 2015 | 2006 views

 

F&I Tip of the Week: Who's in Your Dugout?

Mar 26, 2015 | 1641 views

 

F&I Tip of the Week: Batting Practice

Mar 24, 2015 | 2226 views

 

F&I Tip of the Week: Offering Zero Percent

Mar 17, 2015 | 2231 views

Blog

So Here's the Deal

Ronald J. Reahard
Sold But Not Closed

By Ronald J. Reahard
An F&I manager from Atlanta had a service contract sold to a cash customer — that’s until he went for more. The magazine’s resident F&I pro weighs in.

(Video) Measuring Up

By Ronald J. Reahard
Top trainer has a three-part answer for an F&I newbie who wants to know how he measures up against his peers.

It's OK to Be Nervous

By Ronald J. Reahard

(Video) Have a Real Conversation

By Ronald J. Reahard

Done Deal

Gregory Arroyo
What's Really Behind the Subprime Pullback?

By Gregory Arroyo
One F&I insider says there’s more to the subprime pullback than the recent uptick in delinquencies. He says regulators are the real reason finance sources are so risk-averse.

What’s Your Take?

By Gregory Arroyo
The editor provides an up-close look at the topics he hopes to cover during his Industry Summit 2017 panel session. He’d also like to hear your take on these hot-button issues.

Connecting the Dots

By Gregory Arroyo

See You in Big D

By Gregory Arroyo

Mad Marv

Marv Eleazer
The Little Things

By Marv Eleazer
Reading about one of the first-known cybercrimes gets His Madness thinking about how small issues can morph into big problems.

Industry Summit: It’s Worth the Investment

By Marv Eleazer
Reflecting on the returns of a well-trained service technician, His Madness has a message for dealers who think F&I training isn’t worth the investment.

6 Ways to Deliver Exceptional Service

By Marv Eleazer

Doing Our Part

By Marv Eleazer

On the Point

Jim Ziegler
Sharpen Your Survival Skills

By Jim Ziegler
‘Da Man’ has a plan you can use to survive the collapse of the car business and remain profitable through the dealer apocalypse.

Sales Rock Stars Still Exist

By Jim Ziegler
Da Man says $40,000-a-month sales rock stars still exist. He says you’ll find them on YouTube and Facebook Live.

The New Stooges

By Jim Ziegler

Is Your Quick Lube Driving Away Business?

By Jim Ziegler