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F&I Tip of the Week: Rapport vs. Credibility

Mar 10, 2015 | 2163 views

 

F&I Tip of the Week: Stick With the Process

Mar 5, 2015 | 2237 views

 

F&I Tip of the Week: The Intentional Walk

Feb 24, 2015 | 2024 views

 

F&I Tip of the Week: It’s Not the Money

Feb 19, 2015 | 1779 views

 

F&I Tip of the Week: Information Sharing

Feb 12, 2015 | 1941 views

 

F&I Tip of the Week: Untapped Resources

Feb 10, 2015 | 1571 views

 

F&I Tip of the Week: The Pirate Method

Feb 5, 2015 | 2510 views

 

F&I Tip of the Week: New Discovery

Jan 29, 2015 | 2114 views

 

F&I Tip of the Week: Expensive Tech

Jan 13, 2015 | 2276 views

 

F&I Tip of the Week: Products that Complement

Dec 16, 2014 | 3318 views

 

F&I Tip of the Week: The F&I Close

Dec 2, 2014 | 2297 views

 

F&I Tip of the Week: Selling the "Y"

Nov 18, 2014 | 2986 views

 

F&I Tip of the Week: Follow the Recipe

Nov 10, 2014 | 2352 views

 

F&I Tip of the Week: Instinct vs. Process

Nov 4, 2014 | 2352 views

Blog

So Here's the Deal

Ronald J. Reahard
It's OK to Be Nervous

By Ronald J. Reahard
Top trainer welcomes an anxious recruit to the F&I ranks with 10 pieces of practical, hard-earned advice.

(Video) Have a Real Conversation

By Ronald J. Reahard
There are countless ways to sell financing and protection products, but only one way to truly connect with customers.

Combating CUs

By Ronald J. Reahard

Trading Rate for Product

By Ronald J. Reahard

Done Deal

Gregory Arroyo
Connecting the Dots

By Gregory Arroyo
The editor opens up about his time in the car audio industry and how that experience shaped his thoughts about the internet, telematics, and the connected car.

See You in Big D

By Gregory Arroyo
The editor offers a breakdown of Industry Summit 2017, which will feature F&I Think Tank, the Special Finance Conference, Compliance Summit, and The Best Training Day Ever.

Don’t Tune Out

By Gregory Arroyo

Generationally Speaking

By Gregory Arroyo

Mad Marv

Marv Eleazer
6 Ways to Deliver Exceptional Service

By Marv Eleazer
Inspired by a visit to the suit store, His Madness lists six ways F&I pros can tailor their wares to fit any customer.

Doing Our Part

By Marv Eleazer
After a little birdwatching with Mrs. Marv, His Madness is reminded of the critical role F&I managers play in the development of showroom salespeople.

There’s No ‘I’ in Team

By Marv Eleazer

What’s the Rush?

By Marv Eleazer

On the Point

Jim Ziegler
Sharpen Your Survival Skills

By Jim Ziegler
‘Da Man’ has a plan you can use to survive the collapse of the car business and remain profitable through the dealer apocalypse.

Sales Rock Stars Still Exist

By Jim Ziegler
Da Man says $40,000-a-month sales rock stars still exist. He says you’ll find them on YouTube and Facebook Live.

The New Stooges

By Jim Ziegler

Is Your Quick Lube Driving Away Business?

By Jim Ziegler