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F&I Tip of the Week: Ask, Don't Tell

Oct 21, 2014 | 3397 views

 

F&I Tip of the Week: Complete the Protection

Oct 14, 2014 | 2346 views

 

F&I Tip of the Week: Attitude Adjustment

Sep 30, 2014 | 2082 views

 

ADTV: Gerry Gould Talks Industry Summit 2014

Sep 3, 2014 | 7222 views

 

F&I Tip of the Week: Objection Prevention

Aug 26, 2014 | 2238 views

 

F&I Tip of the Week: Rehashing Deals

Aug 19, 2014 | 3416 views

 

F&I Tip of the Week: What’s in a ‘No’?

Aug 12, 2014 | 1964 views

 

F&I Tip of the Week: The Power of the Pen

Jul 29, 2014 | 2090 views

 

F&I Tip of the Week: Criteria Selling

Jul 1, 2014 | 2025 views

 

F&I Tip of the Week: Avoiding Bad Months

Jun 24, 2014 | 2565 views

 

F&I Tip of the Week: Selling Key Replacement

Jun 17, 2014 | 2786 views

 

ADTV: NADA on Flats, FIfth Third Investigated

May 23, 2014 | 953 views

Blog

So Here's the Deal

Ronald J. Reahard
(Video) Timing F&I

By Ronald J. Reahard
Feeling pressure from management to shorten time spent in finance, a producer from California asks the magazine’s resident F&I pro how to shorten the needs-discovery portion of his process.

(Video) Handling Remote Deliveries

By Ronald J. Reahard
An F&I pro from Atlanta is struggling with deals involving remote deliveries. The magazine’s resident F&I expert has the answer.

Achieving $1,600 Per Copy

By Ronald J. Reahard

Starting F&I Online

By Ronald J. Reahard

Done Deal

Gregory Arroyo
How to Lose a Customer

By Gregory Arroyo
The editor shares a story of good intentions gone wrong. He believes there’s a learning lesson for all, including himself.

Resistance Isn’t Always Futile

By Gregory Arroyo
The editor delves into results of a new study that says 60% of dealers who aren’t using tablets aren’t even considering adopting them.

Time to Change the Message

By Gregory Arroyo

Turning 100

By Gregory Arroyo

Mad Marv

Marv Eleazer
Simple Is as Simple Does

By Marv Eleazer
A surge in questions on social media about the proper way to transition to the menu presentation prompts His Madness to share his easy-to-master process. His advice is to keep it simple.

Finding Pleasantville

By Marv Eleazer
His Madness finds himself dreaming of the town of Pleasantville, where deals arrive properly structured and every customer has an 800 credit score.

Taking Inventory

By Marv Eleazer

Culture Clash

By Marv Eleazer

On the Point

Jim Ziegler
Who Shot the Dealer?

By Jim Ziegler
‘Da Man’ draws parallels between the Kennedy assassination and the ongoing campaign to undermine the existence of American car dealers.

Stop Flushing Those Ad Dollars

By Jim Ziegler
‘Da Man’ delivers a marketing plan that produces Google and social media leads and reduces your dependency on underperforming lead providers.

CPO: Are You In or Out?

By Jim Ziegler

Fasten Those Seatbelts

By Jim Ziegler