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F&I Tip of the Week: Ask, Don't Tell

Oct 21, 2014 | 3619 views

 

F&I Tip of the Week: Complete the Protection

Oct 14, 2014 | 2441 views

 

F&I Tip of the Week: Attitude Adjustment

Sep 30, 2014 | 2161 views

 

ADTV: Gerry Gould Talks Industry Summit 2014

Sep 3, 2014 | 7996 views

 

F&I Tip of the Week: Objection Prevention

Aug 26, 2014 | 2324 views

 

F&I Tip of the Week: Rehashing Deals

Aug 19, 2014 | 3547 views

 

F&I Tip of the Week: What’s in a ‘No’?

Aug 12, 2014 | 2046 views

 

F&I Tip of the Week: The Power of the Pen

Jul 29, 2014 | 2228 views

 

F&I Tip of the Week: Criteria Selling

Jul 1, 2014 | 2157 views

 

F&I Tip of the Week: Avoiding Bad Months

Jun 24, 2014 | 2693 views

 

F&I Tip of the Week: Selling Key Replacement

Jun 17, 2014 | 2909 views

 

ADTV: NADA on Flats, FIfth Third Investigated

May 23, 2014 | 1050 views

Blog

So Here's the Deal

Ronald J. Reahard
(Video) Have a Real Conversation

By Ronald J. Reahard
There are countless ways to sell financing and protection products, but only one way to truly connect with customers.

Combating CUs

By Ronald J. Reahard
Top trainer tells an F&I pro from San Antonio to stop fighting credit unions and join them. He also reveals three reasons most CU members should choose dealership financing.

Trading Rate for Product

By Ronald J. Reahard

(Video) Discussing the Risk-Based Pricing Rule

By Ronald J. Reahard

Done Deal

Gregory Arroyo
See You in Big D

By Gregory Arroyo
The editor offers a breakdown of Industry Summit 2017, which will feature F&I Think Tank, the Special Finance Conference, Compliance Summit, and The Best Training Day Ever.

Don’t Tune Out

By Gregory Arroyo
The editor takes you inside a conference that had digital retailing makers wooing auto finance execs.

Generationally Speaking

By Gregory Arroyo

Credit Crisis or Market Rationalization?

By Gregory Arroyo

Mad Marv

Marv Eleazer
Doing Our Part

By Marv Eleazer
After a little birdwatching with Mrs. Marv, His Madness is reminded of the critical role F&I managers play in the development of showroom salespeople.

There’s No ‘I’ in Team

By Marv Eleazer
His Madness shares a story of how good, old-fashioned customer care will always trump some algorithm or digital retailing tool.

What’s the Rush?

By Marv Eleazer

Debating the Chargeback

By Marv Eleazer

On the Point

Jim Ziegler
Sharpen Your Survival Skills

By Jim Ziegler
‘Da Man’ has a plan you can use to survive the collapse of the car business and remain profitable through the dealer apocalypse.

Sales Rock Stars Still Exist

By Jim Ziegler
Da Man says $40,000-a-month sales rock stars still exist. He says you’ll find them on YouTube and Facebook Live.

The New Stooges

By Jim Ziegler

Is Your Quick Lube Driving Away Business?

By Jim Ziegler