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Auto Dealer TV: Toyota's Milestone Penalty

Mar 27, 2014 | 3891 views


Auto Dealer TV Debuts

Mar 21, 2014 | 3578 views


Auto Dealer TV Debuts

Mar 21, 2014 | 3649 views


Understanding the Internet Shopper

Dec 6, 2013 | 3055 views


Watch the 2013 F&Idol Winner's Videos Now!

Sep 24, 2013 | 7525 views


Arroyo Talks F&I Conference, Dodd-Frank Act

Aug 29, 2013 | 9607 views


Selling Tire and Wheel

Jun 17, 2013 | 3160 views


Selling Paint and Fabric

Jun 11, 2013 | 3705 views


The How’d-That-Feel Sale

Jun 6, 2013 | 2992 views


Give Buyers a Free 'No'

May 28, 2013 | 3514 views


Where's the Customer?

May 21, 2013 | 2242 views


Customer, May I?

May 7, 2013 | 2759 views


Setting the Right Tone

Apr 30, 2013 | 2685 views


Building a Better Evidence Manual

Apr 18, 2013 | 2325 views


Selling Piece of Mind

Apr 9, 2013 | 2666 views


Dictate Your Destiny

Feb 28, 2013 | 3451 views


7 Steps to the Sale: Building Your Brand

Feb 21, 2013 | 2480 views


Selling to Good and Lucky Drivers

Feb 19, 2013 | 2050 views


The Pocket Close

Feb 7, 2013 | 5376 views


Selling With Purpose

Feb 5, 2013 | 2045 views


Setting and Presenting the Menu

Jan 31, 2013 | 3815 views


Presenting the Right Product Options

Jan 29, 2013 | 1694 views


Embrace the Spotlight

Jan 24, 2013 | 1898 views


Breaking Down the ‘Meet and Greet’

Jan 22, 2013 | 2728 views


So Here's the Deal

Ronald J. Reahard
(Video) Handling Remote Deliveries

By Ronald J. Reahard
An F&I pro from Atlanta is struggling with deals involving remote deliveries. The magazine’s resident F&I expert has the answer.

Achieving $1,600 Per Copy

By Ronald J. Reahard
An F&I manager from New York asks the magazine’s resident F&I pro how achieving a $1,600 per-copy average is even possible. He responds with strategies employed by the Top 25 F&I operations in the nation.

Starting F&I Online

By Ronald J. Reahard

(Video) Handling the 'Be Back' Objection

By Ronald J. Reahard

Done Deal

Gregory Arroyo
Resistance Isn’t Always Futile

By Gregory Arroyo
The editor delves into results of a new study that says 60% of dealers who aren’t using tablets aren’t even considering adopting them.

Time to Change the Message

By Gregory Arroyo
The editor wonders what marketers hope to accomplish by bashing F&I and warns them not to bite the hand that pushes the buttons.

Turning 100

By Gregory Arroyo

Are the CFPB’s Days Numbered?

By Gregory Arroyo

Mad Marv

Marv Eleazer
Finding Pleasantville

By Marv Eleazer
His Madness finds himself dreaming of the town of Pleasantville, where deals arrive properly structured and every customer has an 800 credit score.

Taking Inventory

By Marv Eleazer
His Madness offers up some recommendations for making 2017 a prosperous year, maybe even a record-setting year.

Culture Clash

By Marv Eleazer

Defining F&I Success

By Marv Eleazer

On the Point

Jim Ziegler
Stop Flushing Those Ad Dollars

By Jim Ziegler
‘Da Man’ delivers a marketing plan that produces Google and social media leads and reduces your dependency on underperforming lead providers.

CPO: Are You In or Out?

By Jim Ziegler
Da Man believes CPO leasing will be the hot ticket in 2017, especially now that vehicle OEMs and private companies have muddied the CPO waters.

Fasten Those Seatbelts

By Jim Ziegler

Harry's in a Slump

By Jim Ziegler