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ADTV: CFPB Whistleblower, TrueCar IPO

Apr 10, 2014 | 4366 views

 

Auto Dealer TV: Toyota's Milestone Penalty

Mar 27, 2014 | 4453 views

 

Auto Dealer TV Debuts

Mar 21, 2014 | 4083 views

 

Auto Dealer TV Debuts

Mar 21, 2014 | 4211 views

 

Understanding the Internet Shopper

Dec 6, 2013 | 3168 views

 

Watch the 2013 F&Idol Winner's Videos Now!

Sep 24, 2013 | 8051 views

 

Arroyo Talks F&I Conference, Dodd-Frank Act

Aug 29, 2013 | 10198 views

 

Selling Tire and Wheel

Jun 17, 2013 | 3331 views

 

Selling Paint and Fabric

Jun 11, 2013 | 3868 views

 

The How’d-That-Feel Sale

Jun 6, 2013 | 3141 views

 

Give Buyers a Free 'No'

May 28, 2013 | 3718 views

 

Where's the Customer?

May 21, 2013 | 2330 views

 

Customer, May I?

May 7, 2013 | 2896 views

 

Setting the Right Tone

Apr 30, 2013 | 2864 views

 

Building a Better Evidence Manual

Apr 18, 2013 | 2570 views

 

Selling Piece of Mind

Apr 9, 2013 | 2835 views

 

Dictate Your Destiny

Feb 28, 2013 | 3581 views

 

7 Steps to the Sale: Building Your Brand

Feb 21, 2013 | 2622 views

 

Selling to Good and Lucky Drivers

Feb 19, 2013 | 2157 views

 

The Pocket Close

Feb 7, 2013 | 6050 views

Blog

So Here's the Deal

Ronald J. Reahard
It's OK to Be Nervous

By Ronald J. Reahard
Top trainer welcomes an anxious recruit to the F&I ranks with 10 pieces of practical, hard-earned advice.

(Video) Have a Real Conversation

By Ronald J. Reahard
There are countless ways to sell financing and protection products, but only one way to truly connect with customers.

Combating CUs

By Ronald J. Reahard

Trading Rate for Product

By Ronald J. Reahard

Done Deal

Gregory Arroyo
Connecting the Dots

By Gregory Arroyo
The editor opens up about his time in the car audio industry and how that experience shaped his thoughts about the internet, telematics, and the connected car.

See You in Big D

By Gregory Arroyo
The editor offers a breakdown of Industry Summit 2017, which will feature F&I Think Tank, the Special Finance Conference, Compliance Summit, and The Best Training Day Ever.

Don’t Tune Out

By Gregory Arroyo

Generationally Speaking

By Gregory Arroyo

Mad Marv

Marv Eleazer
6 Ways to Deliver Exceptional Service

By Marv Eleazer
Inspired by a visit to the suit store, His Madness lists six ways F&I pros can tailor their wares to fit any customer.

Doing Our Part

By Marv Eleazer
After a little birdwatching with Mrs. Marv, His Madness is reminded of the critical role F&I managers play in the development of showroom salespeople.

There’s No ‘I’ in Team

By Marv Eleazer

What’s the Rush?

By Marv Eleazer

On the Point

Jim Ziegler
Sharpen Your Survival Skills

By Jim Ziegler
‘Da Man’ has a plan you can use to survive the collapse of the car business and remain profitable through the dealer apocalypse.

Sales Rock Stars Still Exist

By Jim Ziegler
Da Man says $40,000-a-month sales rock stars still exist. He says you’ll find them on YouTube and Facebook Live.

The New Stooges

By Jim Ziegler

Is Your Quick Lube Driving Away Business?

By Jim Ziegler