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ADTV: CFPB Whistleblower, TrueCar IPO

Apr 10, 2014 | 3941 views


Auto Dealer TV: Toyota's Milestone Penalty

Mar 27, 2014 | 4012 views


Auto Dealer TV Debuts

Mar 21, 2014 | 3687 views


Auto Dealer TV Debuts

Mar 21, 2014 | 3777 views


Understanding the Internet Shopper

Dec 6, 2013 | 3077 views


Watch the 2013 F&Idol Winner's Videos Now!

Sep 24, 2013 | 7701 views


Arroyo Talks F&I Conference, Dodd-Frank Act

Aug 29, 2013 | 9729 views


Selling Tire and Wheel

Jun 17, 2013 | 3189 views


Selling Paint and Fabric

Jun 11, 2013 | 3747 views


The How’d-That-Feel Sale

Jun 6, 2013 | 3024 views


Give Buyers a Free 'No'

May 28, 2013 | 3552 views


Where's the Customer?

May 21, 2013 | 2255 views


Customer, May I?

May 7, 2013 | 2790 views


Setting the Right Tone

Apr 30, 2013 | 2716 views


Building a Better Evidence Manual

Apr 18, 2013 | 2394 views


Selling Piece of Mind

Apr 9, 2013 | 2701 views


Dictate Your Destiny

Feb 28, 2013 | 3474 views


7 Steps to the Sale: Building Your Brand

Feb 21, 2013 | 2507 views


Selling to Good and Lucky Drivers

Feb 19, 2013 | 2067 views


The Pocket Close

Feb 7, 2013 | 5502 views


Selling With Purpose

Feb 5, 2013 | 2069 views


Setting and Presenting the Menu

Jan 31, 2013 | 3911 views


Presenting the Right Product Options

Jan 29, 2013 | 1716 views


So Here's the Deal

Ronald J. Reahard
(Video) Timing F&I

By Ronald J. Reahard
Feeling pressure from management to shorten time spent in finance, a producer from California asks the magazine’s resident F&I pro how to shorten the needs-discovery portion of his process.

(Video) Handling Remote Deliveries

By Ronald J. Reahard
An F&I pro from Atlanta is struggling with deals involving remote deliveries. The magazine’s resident F&I expert has the answer.

Achieving $1,600 Per Copy

By Ronald J. Reahard

Starting F&I Online

By Ronald J. Reahard

Done Deal

Gregory Arroyo
How to Lose a Customer

By Gregory Arroyo
The editor shares a story of good intentions gone wrong. He believes there’s a learning lesson for all, including himself.

Resistance Isn’t Always Futile

By Gregory Arroyo
The editor delves into results of a new study that says 60% of dealers who aren’t using tablets aren’t even considering adopting them.

Time to Change the Message

By Gregory Arroyo

Turning 100

By Gregory Arroyo

Mad Marv

Marv Eleazer
Simple Is as Simple Does

By Marv Eleazer
A surge in questions on social media about the proper way to transition to the menu presentation prompts His Madness to share his easy-to-master process. His advice is to keep it simple.

Finding Pleasantville

By Marv Eleazer
His Madness finds himself dreaming of the town of Pleasantville, where deals arrive properly structured and every customer has an 800 credit score.

Taking Inventory

By Marv Eleazer

Culture Clash

By Marv Eleazer

On the Point

Jim Ziegler
Who Shot the Dealer?

By Jim Ziegler
‘Da Man’ draws parallels between the Kennedy assassination and the ongoing campaign to undermine the existence of American car dealers.

Stop Flushing Those Ad Dollars

By Jim Ziegler
‘Da Man’ delivers a marketing plan that produces Google and social media leads and reduces your dependency on underperforming lead providers.

CPO: Are You In or Out?

By Jim Ziegler

Fasten Those Seatbelts

By Jim Ziegler