The Industry's Leading Source For F&I, Sales And Technology

Videos

Recent Videos

Displaying 145  -  168  of  175
Sort by most  recent | popular
 

Selling to Good and Lucky Drivers

Feb 19, 2013 | 2326 views

 

The Pocket Close

Feb 7, 2013 | 6736 views

 

Selling With Purpose

Feb 5, 2013 | 2358 views

 

Setting and Presenting the Menu

Jan 31, 2013 | 5068 views

 

Presenting the Right Product Options

Jan 29, 2013 | 1939 views

 

Embrace the Spotlight

Jan 24, 2013 | 2208 views

 

Breaking Down the ‘Meet and Greet’

Jan 22, 2013 | 3148 views

 

Transitioning to the Menu

Jan 17, 2013 | 2596 views

 

Time to Eliminate

Jan 15, 2013 | 2397 views

 

The Service Walk Reloaded

Jan 8, 2013 | 1997 views

 

Tip of the Week: Presenting the Value

Jan 3, 2013 | 2209 views

 

Building a Credit Application Business

Dec 20, 2012 | 1697 views

 

Meeting and Greeting With Purpose

Dec 13, 2012 | 1886 views

 

Presenting the Menu: When's the Right Time?

Dec 11, 2012 | 3762 views

 

Interior/Exterior Protection

Dec 6, 2012 | 2066 views

 

GOYA

Dec 4, 2012 | 1977 views

 

The Sales Meeting Done Right

Nov 28, 2012 | 2248 views

 

Don't Rely on the Sales Consultant

Nov 27, 2012 | 1749 views

 

Credit Union

Nov 20, 2012 | 1986 views

 

The Menu Presentation

Nov 7, 2012 | 2236 views

 

Forget the Interview

Nov 6, 2012 | 1689 views

 

The Importance of Asking How Did You Feel

Oct 29, 2012 | 1450 views

 

Guaranteed Asset Protection

Oct 25, 2012 | 1406 views

Blog

So Here's the Deal

Ronald J. Reahard
Selling to Short-Term Owners

By Ronald J. Reahard
The magazine’s F&I pro responds to a question about how to build value in F&I protections if the customer says he plans on paying off his loan long before the term expires.

(Video) Selling High-Mileage VSC Plans

By Ronald J. Reahard
How do you sell a $3,000 VSC on an $8,000 car? Top trainer offers a four-step process to ensure every customer gets the protection they need.

Selling Warranty Compliance Plans

By Ronald J. Reahard

Handling the ‘Last Car’ Objection

By Ronald J. Reahard

Done Deal

Gregory Arroyo
Resolution Needed

By Gregory Arroyo
The editor shares some insider information regarding the industry’s efforts to get the Defense Department to reconsider last month’s interpretive rule regarding the sale of GAP and credit insurance to military consumers.

Rescinding the CFPB’s Auto Finance Guidance

By Gregory Arroyo
The editor debunks a few myths about the Consumer Financial Protection Bureau, then explains why the industry is on the brink of repealing the bureau’s auto finance guidance.

Still a Work in Progress

By Gregory Arroyo

It Is Unwise to Lower Your Defenses

By Gregory Arroyo

Mad Marv

Marv Eleazer
Chargeback Prevention

By Marv Eleazer
How do you respond to a customer who wants to cancel the F&I program you sold them? His Madness digs into four common reasons consumers give for wanting out of a protection plan.

Your F&I Backup Plan

By Marv Eleazer
Equipment failures can’t stop an F&I manager who is prepared for any contingency. His Madness lists four backup plans you can implement today.

Love It or Leave It

By Marv Eleazer

G.O.Y.A.

By Marv Eleazer

On the Point

Jim Ziegler
Sharpen Your Survival Skills

By Jim Ziegler
‘Da Man’ has a plan you can use to survive the collapse of the car business and remain profitable through the dealer apocalypse.

Sales Rock Stars Still Exist

By Jim Ziegler
Da Man says $40,000-a-month sales rock stars still exist. He says you’ll find them on YouTube and Facebook Live.

The New Stooges

By Jim Ziegler

Is Your Quick Lube Driving Away Business?

By Jim Ziegler