IRVINE, Calif. – Retail automotive software, training and consulting provider UDC has announced the launch of Mobile Internet Lead Management (Mobile ILM) for auto dealers, a lead-notification and -management tool that automatically alerts sales personnel by SMS text message when an incoming Internet lead hasn’t been responded to within five minutes.
“Right now, dealers need to take full advantage of all in-coming leads and sales opportunities,” said Hans Van Order, CEO of UDC. “Mobile ILM guarantees that every Internet lead a dealership receives is responded to on an immediate basis. It works seamlessly with Momentum to increase conversion rates and maximize profits from all of a dealership’s Internet lead sources.”
Mobile ILM was designed to ensure that dealers immediately connect with online customers, preventing lost sales and increasing conversions. The new mobile solution integrates with Momentum, UDC’s sales CRM application that coordinates all showroom, BDC and Internet department sales activities, including cross-department management and tracking of leads, appointments and customer marketing.
“Mobile ILM puts dealers in control of their lead response times," Van Order said. "They never have to worry about leads falling through the cracks, or auto buyers deciding to shop elsewhere because they haven’t received a timely reply. Anytime you can help a dealer connect faster with customers, it will result in increased conversions and profits.”