OVERLAND PARK, Kan. — NCM Associates was selected by General Motors Minority Dealer Development (GM MDD) as the exclusive provider of an in-dealership consulting program designed to improve automotive dealership profitability.
In 2011, NCM Retail Operations Consulting assisted 18 GM MDD dealers in significantly improving their bottom-line profitability using the Profit Correction Meeting (PCM) program, according to the company. Upon their recommendation, GM agreed to make the PCM program available again in 2012.
“GM Dealer Development has partnered with NCM Consultants, known throughout the industry for their work and success in helping dealers analyze and improve retail operations, to deliver an in-dealership consulting program for interested dealers in the MDD network,” said Marina L. Shoemaker, General Motors director of dealer development and the Minority Dealer Development program. “The PCM program format has been developed to support MDD Dealers whose average ‘Net-to-Gross’ runs short of the current industry benchmark. The goal is to measurably improve performance against this metric which should include an increase in dealership profitability.”