The national average for service-contract penetration stands between 30 and 40 percent, which means about 65 percent of customers are denying the protection. So, who’s making the right decision? United Car Care’s John Vecchioni provides his take in F&I’s Tip of the Week.
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F&I manager
F&I products
John Vecchioni
Menu Selling
United Car Care
Value-Based Selling
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