TORRANCE, Calif. — Toyota Financial Services (TFS) and Lexus Financial Services (LFS) have recognized 10 auction sites for their excellence in the remarketing industry. Each of the recipients received the companies’ 2012 Premier Auction Award.
Lexus Financial named ADESA Dallas, Manheim Milwaukee, and Manheim Phoenix AA as award recipients, while TFS recognized Manheim Atlanta Auto Auction, Manheim Kansas City, Manheim PA, Manheim Seattle AA and Norwalk Auto Auction.
Manheim Orlando and Manheim San Francisco Bay earned award from both LFS and TFS.
“Toyota and Lexus Financial Services (TFS and LFS) strive to be high-performing companies by continuously improving our products and services for our customers. As a result, our auction partners must challenge themselves to become the most innovative and efficient locations in the remarketing industry,” said Mike Reid, National Remarketing Manager at TFS/LFS. “We understand how much effort is put forth to achieve this award, and we want to recognize the entire auction staff for making the TFS and LFS experience the best that it can be for our dealers.”
Recipients of the award are high performers in four key remarketing categories: administration, operations, sales, and retention. The Premier Award recognizes the dedication auction sites and TFS/LFS Remarketing share in their efforts to ensure a constantly improving quality of service for both parties.
“The Premier Auction awards have become the benchmark for successful collaboration with our auction partners,” said Louis Verrengia, vice president of sales (national accounts) for Manheim. “Through this program, TFS defines a meaningful process, then rewards the entire auction team for achieving the objectives set for partnered success.”
In 2011, 17 auto auction sites partnered with TFS/LFS to sell more than 92,959 Toyota and Lexus vehicles.
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