WESTERVILLE, Ohio — National Auto Care Corp., an administrator of vehicle service contract programs, has completed its merger with Family First Dealer Services LLC, marking the second acquisition in the F&I industry by the Miami-based private investment firm, Trivest Partners.
The combination of NAC and FFDS creates a one-stop administrative resource for an expansive portfolio of F&I products, customer retention programs, and customer service to independent agents, their dealers, OEMs and financial institutions nationwide, officials said.
“NAC and FFDS are both companies who are dedicated to quality products and impeccable customer service. Together, we now have the combined capacity to expand and heighten those products and services in the future,” said Christina Schrank, president of NAC. “We are excited about the great increase in our overall capability to empower new solutions and help drive success for our customers.”
As part of the merger, the combined entity intends to expand in both space and people in their Ohio and Florida locations. With two integrated locations, the merger provides for a new level of support to exceed their customers’ needs while strengthening their disaster recovery through operational flexibility, officials noted.
“I could not be more excited about the future of our new company and the ability to work with all of the great people at NAC and their agent partners,” said Tony Wanderon, NAC’s new CEO. “With Trivest and its leadership team, we are able to utilize their knowledge and expertise to assist us in our mission to become the best provider in the industry.”