DALLAS — EFG Companies was recognized in all four categories submitted at the 12th Annual Stevie Awards for Sales and Customer Service, a feature of the American Business Awards. This marks the fourth year running that EFG has brought home Stevie Awards. This year, the company received the following:

  • A Silver Award in Call Center of the Year (up to 100 seats)
  • A Silver Award for Innovation in Customer Service
  • A Silver Award for Sales Management Team of the Year
  • A Bronze Award for Sales or Customer Service Solutions Technology Partner of the Year

“These achievements demonstrate EFG’s high level of expertise when it comes to innovation, client engagement and overall customer experience,” said John Pappanastos, President and CEO, EFG Companies. “At EFG, we take pride in operating as an extension of our clients’ management teams to achieve industry-leading results. This means we never stop evaluating how to raise the bar for the industry, whether that means achieving additional certifications and training, or utilizing new technological innovations.”

EFG Companies has received numerous national awards in recognition of the company’s results, including:

  • F&I and Showroom's 2017 Dealer of the Year Award for EFG client Star Dodge Chrysler Jeep Ram/Hyundai
  • F&I and Showroom's 2015 Dealer of the Year Award for EFG client Davis-Moore Auto Group
  • Nine F&I and Showroom Pacesetter Awards for EFG clients within the last six years
  • Only F&I product provider of size to AFIP-certify entire field team from the Association of Finance and Insurance Professionals (AFIP)
  • Only product provider named to the Benchmark Portal “Top 100” call centers for 2016, 2017 and 2018
  • Achieved the National ASE Blue Seal of Excellence certification every year since 2014

More than 2,500 nominations from organizations of all sizes and in virtually every industry were evaluated in this year’s competition. Finalists were determined by the average scores of more than 150 professionals worldwide in seven specialized judging committees. The awards were presented to EFG on February 23 during a gala banquet at Caesars Palace in Las Vegas.