Sales are lost every day because of a few words uttered by salespeople and F&I managers. United Development Systems’ Gerry Gould provides a list of words you should avoid at all cost.
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F&I Tip of the Week: The Code to Success, Part III
The systems built into new cars produce millions more lines of code than a Boeing 787, and recent headlines prove even Dreamliners are vulnerable to flaws and failures. American Financial’s Ritch Wheeler shares powerful evidence for the value of a service contract in your Tip of the Week.
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