ALPHARETTA, Ga. — DataScan Field Services, a floorplan inventory verification and vehicle inspection company, was selected as the exclusive provider of off-lease vehicle inspections for Porsche Cars North America (PCNA)/Porsche Financial Services (PFS).
As a part of the customization process for new clients, DataScan also enhanced a website portal for PCNA. Called Porsche 360, it will provide the automaker’s 193 North American dealers with an interface to help retain lessees during the lease-end process. According to company officials, the portal was rebuilt from the ground up.
The portal will allow dealers to conduct a “pre-inspection” approximately four months before lease-end, and record the information onto the site. Dealers can then help customers prepare proactively for their lease termination, including facilitating the purchase or lease of a new Porsche and assessing possible excess wear charges or repairs needed before turning in the vehicle.
“We custom designed Porsche 360 to specifically address Porsche’s lease-end needs, to make the process more user-friendly, and provide our clients with better tools so their customers keep coming back,” said Brent Sergot, vice president and general manager of DataScan. “Porsche 360 was built with the capability of future enhancements and usages, and we look forward to a technical partnership with Porsche that can continuously benefit its customers.”
The new Porsche 360 website gives dealers visibility into the lease cycle that had previously only been available at the corporate finance level, enabling them to be more proactive in managing sales channels and expediting the remarketing process.
“The new Porsche 360 website is extremely robust and user-friendly,” said Michael Sanchez, manager of vehicle remarketing for Porsche Cars North America. “Our expectation is for our Porsche dealers to engage in the pre-inspection process quickly and find the new site intuitive enough to maneuver with ease. Ultimately, our partnership with DataScan will positively impact our customer relationships at every touch-point.”