John Vecchioni, the F&I Professor, reveals the best objection-handling technique he’s ever come across. United Car Care’s national trainer also explains the “Pirates Method” of objection handling.
April data sheds light into how the industry was impacted during the early stages of COVID-19.
Have you ever had trouble getting back on track after a customer raises an objection? F&I trainer John Tabar says what you need is a good transition statement.
According to Edmunds, car shoppers got to take advantage of generous incentives offered by automakers, but analysts caution that these deals will dry up during the summer.
New feature allows dealership customers to pay ROs & parts invoices remotely.
Colonnade Advisors releases industry update on auto inspection and warranty claims management.
SMART Payment Plan has responded to a new government program that allows customers with school loan payments to skip payments for 2 months.
Enhanced Functionality Brings Tools Together to Help Dealers Improve Efficiency and Overall Gross Profits During the Appraisal Process.
Lease Approval Ratings Dip to 70% in January, a Slight Decrease from December.
AutoPayPlus biweekly loan acceleration service now available in all 50 states.
Auto/Mate Dealership Systems will unveil its fixed operations report generator at this year’s NADA.
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