UDS’ Gerry Gould has a suggestion for how to treat your customers. And it starts with being polite.
The real finesse in F&I is managing your relationships. If you can master your ability to connect with others, you will master this profession as well.
Most of us will process and retain a story better than we process or retain facts, and a good story can make the difference between your customer identifying with the value of the benefit and saying "no thanks." UDS's John Tabar shares the five elements of a good story in this Tip of the Week.
While age and demographics can give you a good starting point for selling, they won’t tell you everything. Knowing more about your customer is a major advantage as customers become more accustomed to not only personalization, but the speed and convenience it affords the sales process.
How can I get my enthusiasm at work back? John Tabar from UDS shares his advice in this F&I Tip of the Week.
Integration with DealerPolicy’s new FastPass API delivers customer savings opportunities and additional F&I revenue for dealers.
In this F&I Tip of the Week, John Tabar from UDS asks, "How do you stay sharp in the F&I arena?" Constant practice is one way to keep your edge and video self-evaluation can be a valuable tool.
Closing deals is both a state of mind and a consequence of well thought out actions. The power lies in the salesperson that focuses their laser vision onto the next person entering the dealership.
Partnership to fuel growth and innovation in the automotive industry.
In this F&I Tip of the Week, John Tabar of UDS asks, what kind of manager are you?
When everyone in the dealership works together, the results could have a significant impact on your bottom line. In this tip, Trent White with American Financial’s F&I University explains that when the sales department and F&I department work together, with mutual respect, not only will CSI scores increase, but so will dealership profits.
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