Dealerships operate in an increasingly complex environment of federal, state, and local oversight - and that goes for their F&I practices too. There are numerous laws and regulations that govern your workforce, from broader federal regulations to policies that apply to specific jobs. And a single large F&I violation could not only hurt your bottom line but could significantly impact your dealership's reputation or, worse, shut you down permanently. Make sure your F&I department is following these 16 rules and stay out of the FTC's crosshairs.
By KPA
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