|When||Nov 15, 2004 - Nov 19, 2004|
This course teaches the dealer and the employees on how to enhance their F&I product knowledge, how to utilize effective selling techniques, and methods on how to manage turnover. Topics covered include: a) Building relationships within and outside of the dealership b) Enhancing customer satisfaction c) Understanding product features, benefits and overall product knowledge d) Developing legal and compliant sales practices e) Making effective sales presentations f) History and management of the F&I industry. To learn more or to register visit: www.etrainallstate.com or call 1.800.621.4871.
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